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Mercedes-Benz of Manchester

Manchester, NH

Overview
Reviews
Vehicles
4.7
887 Reviews
Call Dealership (603) 259-4939
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875 Gold St

Manchester, NH

03103

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Showing 887 reviews

November 09, 2023

Great experience. No problem scheduling service. Efficient upon arrival and quick in and out. Very good service. More

by barnacle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
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Nov 11, 2023 -

Mercedes-Benz of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

They try to oversell everything, tried to talk to a manager, impossible. Talked to a lady by phone, rude and unprofessional. Moreover she own a Q7 Audi working for a Mercedes dealer… More

by matteo.ronzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael and another lady by phone…
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Nov 08, 2023 -

Mercedes-Benz of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 31, 2023

The saleswoman Kara did an excellent job and the dealership was easy to work with! More

by jeepinj81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Duffy, Sahlini Gupta
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Nov 01, 2023 -

Mercedes-Benz of Manchester responded

An excellent job by the saleswoman, Kara, and a dealership that's easy to work with can make the car-buying process smoother and more enjoyable. It's great to hear about your positive experience. Enjoy your new vehicle!

October 31, 2023

Excellent service and friendly people! Loved Jenny, she was professional and always had a smile! More

by npoulin55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
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Nov 01, 2023 -

Mercedes-Benz of Manchester responded

It's fantastic to hear that you received excellent service from friendly and professional individuals, with a special mention of Jenny and her friendly demeanor. Thank you for sharing your positive feedback, and we are glad you had a great experience!

October 28, 2023

Dawn from the service department went above and beyond with my latest service request. We got a loaner and first class service! More

by stephan.pretorius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
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Nov 01, 2023 -

Mercedes-Benz of Manchester responded

It's fantastic to hear that Dawn from the service department went above and beyond to provide you with a loaner and first-class service during your latest visit. Such exceptional service can make a significant difference in the customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

Very easy to get an appointment. They were all very helpful. Went in the showroom and had time to look at other cars. More

by cstapleford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
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Nov 01, 2023 -

Mercedes-Benz of Manchester responded

The ease of getting an appointment, our helpful staff, and the opportunity to explore other cars in the showroom while waiting are all positive aspects of your experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 23, 2023

Very polite, courteous and professional staff that efficiently provide me the service that I needed. More

by massjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eddy
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Oct 25, 2023 -

Mercedes-Benz of Manchester responded

We are thrilled to hear that you got a fantastic deal and had a positive experience working with Jordan, Mike, and Mike. It's clear that they provided you with excellent service. Enjoy your fantastic deal and your purchase!

October 23, 2023

Great service quick in and out. I will be back for regular maintenance and purchase More

by wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
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Oct 25, 2023 -

Mercedes-Benz of Manchester responded

It's fantastic to hear that you had great service with a quick in-and-out experience. Your intention to return for regular maintenance and potentially another purchase speaks highly of your satisfaction with Mercedes-Benz of Manchester. Your continued support is valuable to us. We will be happy to assist you in the future.

October 21, 2023

Very satisfied with mb of Manchester. Worked with Kara who was very professional and knowledgeable. Thanks to her we were able to get the automobile of our choice More

by Bill Doane Sr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve pease ? Hope I’ve got his name right. Explained everything to us , Kara Duffy
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Oct 24, 2023 -

Mercedes-Benz of Manchester responded

We are delighted to hear that you had a very satisfying experience with Mercedes-Benz of Manchester and that Kara, who was professional and knowledgeable, played a key role in helping you get the automobile of your choice. Your positive experience and satisfaction with the dealership and its staff are much appreciated. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Great customer service and communication was excellent to keep me informed on the status of my repairs. Will continue to return for work on my vehicle. More

by Stretch1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eddy
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Oct 20, 2023 -

Mercedes-Benz of Manchester responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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