Mercedes-Benz of Manchester

I had a small issue in the service center which the service manager was quick to fix. I appreciate the entire team especially the manager for treating me as a member instead of just a customer. I highl service manager was quick to fix. I appreciate the entire team especially the manager for treating me as a member instead of just a customer. I highly recommend this dealer to anyone. They do take pride in their work More

Our experience has been Nothing but exceptional so far. Everyone has been friendly and courteous. Chris our salesman, man the process so easy. We were very welcomed by everyone. We had to take our car back Everyone has been friendly and courteous. Chris our salesman, man the process so easy. We were very welcomed by everyone. We had to take our car back for an inspection sticker and the service team was friendly and gave us a loaner to drive for the day. Best car buying experience we have ever had. More

Great service, great people. Kara (salesperson) called immediately, met my needs, picked me up from the airport, had the car out front clean and detailed, all service done, and e Kara (salesperson) called immediately, met my needs, picked me up from the airport, had the car out front clean and detailed, all service done, and even gave me a concession via Joe (sales manager) who was also kind and professional. They really went the extra mile to make me happy, demoed the car before I left and have been following up the few questions I’ve had since I drove back home. Not all dealerships do that. Check them out, they’re a real deal Benz dealer. Thanks Kara, thanks Joe, my wife loves her new blue GLS! More

Service is awful. Took almost a week for an inspection and routine maintenance, no follow up from dealership about status of car, no answer when I called and left mess Took almost a week for an inspection and routine maintenance, no follow up from dealership about status of car, no answer when I called and left messages, no option to request a loaner when scheduling, no offer of a loaner knowing they were a week behind in service (was told they were extremely short staffed). No explanation of what they did when I picked it up. More

My wife and I were looking for a new car on Thursday, 10/5. We found a car we liked and we agreed on a price. We offered to put $1,000 deposit and would be in the following Wednesday to pick up the car a 10/5. We found a car we liked and we agreed on a price. We offered to put $1,000 deposit and would be in the following Wednesday to pick up the car as we had to sell some mutual funds to purchase the car. Your dealership would not do it. They even tried to pressure us into an 8 percent plus loan. No thanks. It looks like my CLA 250 will be the first and last MB that we own. More

Quality work done in a timely manner at reasonable price. Service rep. Gary very responsive and helpful Service rep. Gary very responsive and helpful More

My Sprinter camper van service appointment was prompt and thorough, John Schilling explained the work which was performed, and helped me plan ahead for my next appointment in the sprint. While waiting, I o thorough, John Schilling explained the work which was performed, and helped me plan ahead for my next appointment in the sprint. While waiting, I observed how hard the service team works to please every customer on the morning of my appointment, I highly recommend this service operation More

Everyone is always so attentive and very personable from checking you in, keeping you informed and ensuring all your needs are met. checking you in, keeping you informed and ensuring all your needs are met. More

I was able to make my appt earlier at the last moment and they accommodated me. My problem was fixed and we were on our way back across the US in 2 hrs! they accommodated me. My problem was fixed and we were on our way back across the US in 2 hrs! More

Excellent fast service. Excellent communication. No work was needed. they were very thorough. I would definitely recommend the dealership. Excellent communication. No work was needed. they were very thorough. I would definitely recommend the dealership. More