Mercedes-Benz of Manchester

The service desk is fantastic and very accommodating. One glitch which I have found to be repetitive is that you have to proactively inquire as to whether or not a recommended repair is covered by your One glitch which I have found to be repetitive is that you have to proactively inquire as to whether or not a recommended repair is covered by your applicable warranty. This should be an automatic. More

My service visit was managed promptly effectively and I was kept well informed of progress with the repairs throughout the visit was kept well informed of progress with the repairs throughout the visit More

Thorough job. Excellent loaner car. Addressed all my concerns. Excellent communication. Here are four more words Excellent loaner car. Addressed all my concerns. Excellent communication. Here are four more words More

Prime has gotten through learning curve and improved imensely As good as any other dealership. Physical plant is smàll but àdequate improved imensely As good as any other dealership. Physical plant is smàll but àdequate More

Took my Sprinter in for recall as soon as I arrived. Speedy service and very cordial. Very nice facility. Speedy service and very cordial. Very nice facility. More

Communication is key and they do their best to call or text information. Felt I could get information quickly on the status of my service work. text information. Felt I could get information quickly on the status of my service work. More

Professional, timely and courteous. No more to add so have a good evening and see you soon. No more to add so have a good evening and see you soon. More

The service advisor was really courteous and was able to accommodate last minute request. Service was done without any hassles. accommodate last minute request. Service was done without any hassles. More

The Sprinter staff couldn’t have been more helpful. My Sprinter was ready the next day. My Sprinter was not washed hecause MB does not have a large wash rack. MB should get one or share w another deale My Sprinter was ready the next day. My Sprinter was not washed hecause MB does not have a large wash rack. MB should get one or share w another dealership. More

I love this dealership. Michael my consultant was accompanying and very efficient—a pleasure to work with. My car was done on time everyone who walked by was inquiring i Michael my consultant was accompanying and very efficient—a pleasure to work with. My car was done on time everyone who walked by was inquiring if I needed anything. More