Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Manchester

Manchester, NH

Overview
Reviews
Vehicles
4.7
887 Reviews
Call Dealership (603) 259-4939
View Awards

875 Gold St

Manchester, NH

03103

Directions

By Type

Showing 887 reviews

June 20, 2022

I took my vehicle in for normal A type service and an inspection and was disappointed in how it was handled and presented. They wanted $5,000 of useless service. More

by JRINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No names
Report | Print
Jun 27, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your feedback about this service issue you experienced because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Michael Espey General Manager mespey@manchestermb.com

June 18, 2022

Told me there was nothing wrong with my car and how to reset the electrical problem myself. Great job, very happ. More

by ricktumminelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie King
Report | Print
Jun 20, 2022 -

Mercedes-Benz of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 17, 2022

Extremely helpful with the recall. Provided excellent service for several other issues with the vehicle. The estimate was helpful. All an all a good experience as always at Manchester More

by lawwalker2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cramer, Vivian Chan
Report | Print
Jun 20, 2022 -

Mercedes-Benz of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Jun 20, 2022 -

lawwalker2000 responded

Unfortunately my Benz had to be towed back to Mercedes due to a transmission leak, s/p transmission service. I had the vehicle for exactly three days. Very unimpressed with the service tech who failed to secure the tranny pan bolts.

June 17, 2022

Helpful staff who go the extra mile. Returned a book to me 70 miles away More

by robertwestlake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Tringale
Report | Print
Jun 17, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 16, 2022

Sales side is fine. Service side is absolutely horrendous!! I will never bring my vehicle back here for service! More

by Samcdowell3678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie King, Jon Schiller
Report | Print
Jun 16, 2022 -

Mercedes-Benz of Manchester responded

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mike Espey General Manager mespey@manchestermb.com

Jun 16, 2022 -

Samcdowell3678 responded

I did call and leave you a voicemail when all of this was taking place and I never received a call back. I had also asked someone answering the phone in service and asked when you'd be available and I kept getting a run-around answer. Your dealership is deplorable!

June 16, 2022

Amazing service at the service department! Especially from (MS) He took care of my car and provided 5 star service at every step! Very professional. More

by marisolestrada33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Report | Print
Jun 16, 2022 -

Mercedes-Benz of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

June 16, 2022

AC recharge was done for a reasonable price. Wheel sensors covered by warranty. Caps were inadvertently left off the high & low AC ports but they didn't fall out on the drive home More

by Gerryb723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Report | Print
Jun 17, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your

June 16, 2022

Very friendly and helpful staff. The mechanic sent a video showing problem and explained it. More

by Bkrenken22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Knap
Report | Print
Jun 17, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

June 15, 2022

John in Sprinter service is great always calls back and makes it easy to get my van serviced! More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Report | Print
Jun 15, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

June 15, 2022

Very happy about my recent purchase at Mercedes of Manchester. Very helpfull staff. Was able to her the car the same day. No hassle at all. Would definetely recommend to friends and family! More

by Luanafinstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cavan Pahlavan, Phil Bova
Report | Print
Jun 15, 2022 -

Mercedes-Benz of Manchester responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

1
...
46
47
48
...
89