Mercedes-Benz of Manchester

Purchased a used car Cavan was my sales consultant and nothing but helpful and professional! It was a very easy and pleasant experience. I would do it again, and recomm Cavan was my sales consultant and nothing but helpful and professional! It was a very easy and pleasant experience. I would do it again, and recommend this dealership! More

it was a pleasure dealing with the sales person, Chris T. Chris is very resourseful in providing options to meet customer needs. Very polite...treats the customer with respect. He is truly an asset to your sa Chris is very resourseful in providing options to meet customer needs. Very polite...treats the customer with respect. He is truly an asset to your sales team. More

Dealer car trading Very good experience. Professional and courteous treatment. Continues to be my favorite dealer and Chris my preferred car salesman of all times! I wou Very good experience. Professional and courteous treatment. Continues to be my favorite dealer and Chris my preferred car salesman of all times! I would strongly recommend them to any of my family members and friends!! More

Air bag replacement After 9 years I am having my airbag inflators replaced , I waited for 2 hours and when I left and got home I found paperwork on my back seat for a re After 9 years I am having my airbag inflators replaced , I waited for 2 hours and when I left and got home I found paperwork on my back seat for a recent sale , so I called to let them know and also to tell them they damaged the wooden panel above my glove box called again spoke to Roger about it , never heard back poor customer service for Mercedes of Manchester. More

Great service. Everyone was polite and knowledgeable Everything was great and handled timely. The lounge was nice and ver well stocked. My car was completed as promised and is running great. They provi Everything was great and handled timely. The lounge was nice and ver well stocked. My car was completed as promised and is running great. They provided an accurate estimate and came in slightly under. Great experience. More

Absolutely the worst!!! I am absolutely shocked by the lack of professionalism ,respect and transparency to consumers. This has been by far the worse Mercedes Benz Car buyi I am absolutely shocked by the lack of professionalism ,respect and transparency to consumers. This has been by far the worse Mercedes Benz Car buying experience of our life . Unprofessionalism and lack of transparency are the words to describe this dealership. All they want to get from you as much money as possible half the sales people don’t know much , they will give you wrong information with out checking it firSt, . They will charge you for “add ons” to your car with out your permission , add ons that is only it is beneficial to them when you return your car in the end of the lease. But they will make you pay for this add ons, with out your knowledge ,they will include that in your car payments with out you knowing. And with out your permission . . They are very pushy on extras protection insurance which is very annoying so they will have a guarantee brand new car in the end of your lease. . After purchasing from them they will never return calls or emails. This is not how Mercedes Benz dealership should be , this is a joke . I will never step my foot at this dealership ever again. More

Bought used car, sales process was easy. Full disclosure of all car fax and other docs that were available. Would definitely recommend and buy again from this dealer. of all car fax and other docs that were available. Would definitely recommend and buy again from this dealer. More

Excellent Service As always, Prime Mercedes took excellent care of my car (annual service, detailing, state inspection) and me. Unprompted, they offered me a loaner car As always, Prime Mercedes took excellent care of my car (annual service, detailing, state inspection) and me. Unprompted, they offered me a loaner car, when they determined that it was going to take over half a day to complete the work. They wound up finishing sooner than anticipated, allowing me to get my car back in plenty of time to start the weekend. Cannot say enough good things about Prime Mercedes! More

Friendly and Great service Everyone at the dealership is extremely friendly and professional. Facilities are very clean. Team provides lots of great information. Thank you fo Everyone at the dealership is extremely friendly and professional. Facilities are very clean. Team provides lots of great information. Thank you for all your help More

Professional Service The service staff delivers exceptional top notch customer service. They are always professional, efficient and friendly. Manchester’s facility Is a v The service staff delivers exceptional top notch customer service. They are always professional, efficient and friendly. Manchester’s facility Is a very pleasant and clean environment. More