Mercedes-Benz of Manchester

This was an exceptional service experience . I was greeted immediately and Samantha my service advisor was very attentive and helpful thru the whole process. The car was returned to us looking b I was greeted immediately and Samantha my service advisor was very attentive and helpful thru the whole process. The car was returned to us looking brand new! Great job by everyone. More

Great service advisor Jon! Arranged to get all work done much faster than quote. Waiting room is fantastic. Arranged to get all work done much faster than quote. Waiting room is fantastic. More

Seamless experience. It was an absolute pleasure dealing with the staff. Keep up the good work!! It was an absolute pleasure dealing with the staff. Keep up the good work!! More

Great service and courteous representative. Appreciate the upfront information and on time service of the car. Appreciate the upfront information and on time service of the car. More

Professional and cordial service and communications revived by Dawn in service. I have scheduled A B service next month. Excellent Service!! revived by Dawn in service. I have scheduled A B service next month. Excellent Service!! More

First class service from the time you drive in to the time you drive out. Service rep. Jenny-Lynn, personable, professional, kept me informed. time you drive out. Service rep. Jenny-Lynn, personable, professional, kept me informed. More

Nice place to buy a car. No high pressure sales tactics. Also they didn’t try to sell me a bunch of stuff that I didn’t want or need. No high pressure sales tactics. Also they didn’t try to sell me a bunch of stuff that I didn’t want or need. More

100% customer service oriented. Best in class. Highly responsive and great communication. Price matches for tires, etc. Best in class. Highly responsive and great communication. Price matches for tires, etc. More

Great service. Jenny was extremely helpful and kept in close communication throughout the service process Jenny was extremely helpful and kept in close communication throughout the service process More

Service department advisors are all excellent however , a couple of their techs lack integrity and customer service skills. If you like to leave your vehicle and be stressed out about who will take it for a couple of their techs lack integrity and customer service skills. If you like to leave your vehicle and be stressed out about who will take it for a joy ride or even drop it off for several days on a recall and not get the work done , then this is the place for you. Service manager in non existent like dinosaurs as well. Don’t waste your time. More