Mercedes-Benz of Manchester

Inspection appointment Outstanding service. Fastest I have ever been in and out with a dealership. Very professional service and even got a call after leaving to alert me to Outstanding service. Fastest I have ever been in and out with a dealership. Very professional service and even got a call after leaving to alert me to the fact I had left an article of clothing. More

Outstanding service, start to finish. Valet pick-up was seamless. Service performed as requested. Car was returned washed and spotless inside. Overall, the experience at Mercedes-Benz o Valet pick-up was seamless. Service performed as requested. Car was returned washed and spotless inside. Overall, the experience at Mercedes-Benz of Manchester is fantastic. Each person I had contact with was polite and nice. More

service appointment The service department did a wonderful job. They were extremely friendly and helpful. I loved that they go the extra mile to wash and vacuum my car. The service department did a wonderful job. They were extremely friendly and helpful. I loved that they go the extra mile to wash and vacuum my car. More

Purchase experience Was working with them online & on phone. Anita was very helpful, no pressure.Had vehicle I was looking for right color/mileage& price. Made doing a l Was working with them online & on phone. Anita was very helpful, no pressure.Had vehicle I was looking for right color/mileage& price. Made doing a long distance purchase easy. More

Problem with convertible top. Convertible top would not close (go up). It was repaired quickly and the service tech explained the problem. Service tech was Dennis and the service Convertible top would not close (go up). It was repaired quickly and the service tech explained the problem. Service tech was Dennis and the service desk advisor was Samantha. More

Great Person knew what he was doing. Knew the vehicle and what was needed. Kept us updated as well. Answered all questions I had. I will be back. Person knew what he was doing. Knew the vehicle and what was needed. Kept us updated as well. Answered all questions I had. I will be back. More

Towed to Manchester MB My cars front tire developed a hole which rendered it undriveable over a holiday weekend. The first day the service dept was open, they called me to u My cars front tire developed a hole which rendered it undriveable over a holiday weekend. The first day the service dept was open, they called me to update me. The tire was replaced, my car returned to me within a few hours. Everyone I spoke with Ed knowledgeable, helpful, and pleasant. More

Job got done eventually Time to diagnose and repair was way too long & it took two times before it was actually fixed. Simple problem to replace ambient temp sensor took alm Time to diagnose and repair was way too long & it took two times before it was actually fixed. Simple problem to replace ambient temp sensor took almost 7 hours. And was told to pick vehicle up at truck repair area instead of having it ready at dealership. When I said I usually get it at dealership they went and got it for me. And $241.42 to plug in for check engine light diagnosis and replace temp sensor is astronomical. Between time and price it was not a good experience More

Easy car buying experience I made an enquiry about a used car through the dealerships website. One of the sales managers Skip Turgeon reached out to me and answered questions I made an enquiry about a used car through the dealerships website. One of the sales managers Skip Turgeon reached out to me and answered questions about the car and we set up an appointment for me to look at it. I live in MA and the dealership is about 40 minutes away. When I arrived the car was already pulled up and ready for me to test drive. My sales person Chris was great to deal with and considerate of my time. I’ve sold cars myself and have seen both sides of the coin. I would feel confident recommending Chris and this dealership to friends and family. Whether you end up buying a car or not, you will have a good experience. More

Good service Nice waiting lounge with snacks while getting my car serviced. Staff checked in frequently with updates. Car was washed and vacuumed as well. Was happ Nice waiting lounge with snacks while getting my car serviced. Staff checked in frequently with updates. Car was washed and vacuumed as well. Was happy with service and made second appointment. More