Mercedes-Benz of Manchester

Hit all the boxes on my wish list. The dealership was very professional and accommodating the service department was excellent the salesperson listen to my request and hit all the boxes The dealership was very professional and accommodating the service department was excellent the salesperson listen to my request and hit all the boxes on my wishlist and got me into my GLK without any hassle at all very satisfied. More

A Great Experience! We went to the Mercedes Benz dealership looking for a used Dodge Caravan. We saw a 2014 Caravan on line where it was priced undermarket value by $150 We went to the Mercedes Benz dealership looking for a used Dodge Caravan. We saw a 2014 Caravan on line where it was priced undermarket value by $1500.00. I quickly contacted Mark Ames and made an appointment on Monday and picked up the Carvan by Thursday nicely detailed like new! I cannot say enough how courteous, professional and just helpful they were! He was aware of our budget and was not in the least a pushy car salesman. Mark and answered all our concerns and made the necessary repairs to the van. It came with only one key and Mark went out of his way to get a key for $100.00 when they usually go for over $200.00. He went further and guaranteed that he would cover any cost of the key if it went over $100.00. Though I only went there to buy a lowly Dodge Caravan for $12,000 We were treated as though bought a $60,000 Mercedes Benz! More

Fantastic customer service Stephanie Lanouette is an incredible service advisor. The service and attention was outstanding. I needed some other repairs and Stephanie and the ser Stephanie Lanouette is an incredible service advisor. The service and attention was outstanding. I needed some other repairs and Stephanie and the service manager took care of everything. Thank you! More

New Purchase Alex Jaime & Thomas Wright Absolutely amazing to work with. My Purchased was as transparent as could possibly be, and I would recommend these two wond Alex Jaime & Thomas Wright Absolutely amazing to work with. My Purchased was as transparent as could possibly be, and I would recommend these two wonderful consultants and Mercedes-Benz of Manchester to anyone I know who I would be looking to purchase a new or preowned vehicle. More

Service with a smile I visited another dealer prior two walking in Mercedes of Manchester and that other dealer no one came out to greet me no one when I walked in wanted I visited another dealer prior two walking in Mercedes of Manchester and that other dealer no one came out to greet me no one when I walked in wanted to help me one person actually said they were going on vacation and then they would reach out to me in 2 weeks at Mercedes a Manchester Victor went out of his way to make my experience outstanding and reassuring that he and the team would be there for my every need he and the team made the experience fantastic thank you Victor for walking out in that parking lot and bringing me into your office you made a difference for me that day More

Amazing!! Everybody is so friendly and efficient. The staff cares so much about the customer experience and it shows. Would recommend this dealership to anyone. Everybody is so friendly and efficient. The staff cares so much about the customer experience and it shows. Would recommend this dealership to anyone. Thanks!! More

Great customer service Easy to deal with and very hospitable. Just might be willing to pay more to have my car serviced here for some things lol at least parts. Easy to deal with and very hospitable. Just might be willing to pay more to have my car serviced here for some things lol at least parts. More

Excellent customer service The service team led by Mike was excellent and made me feel very comfortable with the entire process. They provided transportation to and from the mal The service team led by Mike was excellent and made me feel very comfortable with the entire process. They provided transportation to and from the mall so I could make good use of my time. More

Friendly and attentive sales team Kara and Joe were very helpful showing us the car and all the features as well as test driving experience. Sales negotiation was straightforward Car Kara and Joe were very helpful showing us the car and all the features as well as test driving experience. Sales negotiation was straightforward Car was brought in for extra seal coating service after purchase and completed as promised. No hassle purchase or negotiation. More

Needed a tire in a pinch I had a flat on my E 300 and getting a matching tire was extremely difficult. MB Manchester had one, but couldn't see me today due to scheduled ap I had a flat on my E 300 and getting a matching tire was extremely difficult. MB Manchester had one, but couldn't see me today due to scheduled appointments. I explained that I really needed my car and they found a way to get it done. Very professional and everyone was so friendly. More