Mercedes-Benz of Manchester

Had headlight fixed. The service was friendly and professional. The waiting area was nice and it had coffee and other refreshments. The price was reasonable. My only co The service was friendly and professional. The waiting area was nice and it had coffee and other refreshments. The price was reasonable. My only complaint is, I arrived at approximately 10:40 for an 11:00 appointment to fix a driver's side headlight. My car wasn't done until approximately 12:30. My service person did apologize and I wasn't in a particular hurry, but that was a long wait for a headlight. More

Bought a preowned car wonderful experience Kara helped us find a car and was a total professional I will be telling all my friends to go see her if they want a car no hassle and very helpful 5 Kara helped us find a car and was a total professional I will be telling all my friends to go see her if they want a car no hassle and very helpful 5 of 5 stars for her More

Inspection & repair! We always have a great Mercedes loaner, service is prompt courteous! The car is always returned clean & serviced correctly. The dealership has peopl We always have a great Mercedes loaner, service is prompt courteous! The car is always returned clean & serviced correctly. The dealership has people that take pride in their work! More

Did Not Repair My CarThis dealership This dealership did not repair my MB caused further damage and when questioned why they didn’t fix it while saying they had offered no explanation. . This dealership did not repair my MB caused further damage and when questioned why they didn’t fix it while saying they had offered no explanation. . . More

First time experience Professional timely helped me at a critical time with a needed repair explained needed work and gave costs that were fair for the work done would choo Professional timely helped me at a critical time with a needed repair explained needed work and gave costs that were fair for the work done would choose again More

Knowledgeable, accommodating, friendly I worked with Anita during my car buying experience. I had gone to a couple other dealerships, but after test driving a couple cars with Anita, I want I worked with Anita during my car buying experience. I had gone to a couple other dealerships, but after test driving a couple cars with Anita, I wanted to give her my business. She is very knowledgeable, listened to what I wanted in a new car, and wasn't pushy. I would completely recommend her and the Sales Manager, Frank. What a fabulous team! More

Type B Service w/ State Inspection Set up appointment by phone, received reminders at appropriate intervals. Service consultant greeted me with courtesy and very professional demeanor. Set up appointment by phone, received reminders at appropriate intervals. Service consultant greeted me with courtesy and very professional demeanor. He explained the details of the service. I informed him that I would like to wait for the vehicle. He further explained that the service could take upwards of three hours. I understood and was amazingly surprised at the outcome. Jon managed to accommodate my concern regarding the wait time and was able to expedite my service. Greatly appreciated by me. The dealership went the extra mile in accommodating the customer. Thank you! More

Tin Can Very thorough and efficient. Kept me in the loop.on all phases. Had to keep the vehicle overnight but were very attentive and informative. Vehicl was Very thorough and efficient. Kept me in the loop.on all phases. Had to keep the vehicle overnight but were very attentive and informative. Vehicl was ready ehen they said it would be. More

New purchase Was an enjoyable experience in purchasing my new car. Cavan was excellent as was the sales manager Frank. The experience was professional and met my e Was an enjoyable experience in purchasing my new car. Cavan was excellent as was the sales manager Frank. The experience was professional and met my expectations fully More

Service Stephanie at service was so helpful and efficient. She is a definite asset to this service department. I don’t know the name of my driver but he was a Stephanie at service was so helpful and efficient. She is a definite asset to this service department. I don’t know the name of my driver but he was also very kind. My car was delivered to me at home and i am grateful. More