Mercedes-Benz of Manchester

Great service and friendly staff Took my Benz SUV for yearly inspection. Staff was very courteous . Did timely work. Very happy with them and will continue to take my vehicle there Took my Benz SUV for yearly inspection. Staff was very courteous . Did timely work. Very happy with them and will continue to take my vehicle there More

What a MB dealer should be! MB of Manchester made it very easy to schedule my B service. Transportation was offered rather than having to ask. The work was done on time and my M MB of Manchester made it very easy to schedule my B service. Transportation was offered rather than having to ask. The work was done on time and my ML had a bath and a vac. I picked the car up after service hours and amazingly the Servuce Manager dropped what she was doing to expedite my checkup. If customer service starts from the top she epitomized it More

very professional salesman and people My Salesman Alejandro Jaime was very nice, professional, and well coordinated I would highly recommend him highly to anyone. Mercedes Is the absolute My Salesman Alejandro Jaime was very nice, professional, and well coordinated I would highly recommend him highly to anyone. Mercedes Is the absolute best ever! More

Don’t lease The leasing process is disgusting! They are charging me for a tire rule that changed a year after I leased my car! Such bull crap! Why should a new ru The leasing process is disgusting! They are charging me for a tire rule that changed a year after I leased my car! Such bull crap! Why should a new rule apply to me when I took the car under a different rule?? More

Lisa was awesome!! Thank you so much Lisa! You couldn’t have made this process any easier. Thank you for being transparent! My first experience at Mercedes was the best. Thank you so much Lisa! You couldn’t have made this process any easier. Thank you for being transparent! My first experience at Mercedes was the best. More

Mercedes Benz service Mike Cramer helped us address multipe issues with GLC 300. He was very courteous and helpful and promptly updated us on the time of the progress. Mike Cramer helped us address multipe issues with GLC 300. He was very courteous and helpful and promptly updated us on the time of the progress. More

Top Notch Service Department I purchased my vehicle from this dealership in 2016 and have been immensely pleased with the professionalism and care of their Service Department. Ada I purchased my vehicle from this dealership in 2016 and have been immensely pleased with the professionalism and care of their Service Department. Adam in particular is attentive and responsive and I highly recommend this Mercedes dealer. The real value of a dealership is how well the service department follows up after a sale and this location truly delivers in that regard. More

First trip for trans service Service writer nice greeter nice! Service took a little longer than expected with no updates. To bad the sprinter service is in a different building . Service writer nice greeter nice! Service took a little longer than expected with no updates. To bad the sprinter service is in a different building . More

Sprinter Everything went smooth thank you for everything. Appreciate all your help and working with me on the price of the Mercedes benz sprinter 4x4! Thanks Everything went smooth thank you for everything. Appreciate all your help and working with me on the price of the Mercedes benz sprinter 4x4! Thanks again More

Honest and friendly I was able to get the exact vehicle in the color I wanted with the right specs fairly quickly because of Prime's broader surrounding inventory. Chris I was able to get the exact vehicle in the color I wanted with the right specs fairly quickly because of Prime's broader surrounding inventory. Chris Thibodeau in Sales was so patient and knowledgable taking as much time as I needed to understand the changes to the console from my earlier model. In the past when getting service for my former vehicle Rosie Cray made me feel at ease any time I needed service. Getting service can be a tense experience, but her personable approach made me feel really comfortable. I am brand loyal to MB and dealership loyal here in Manchester. More