Mercedes-Benz of Manchester

Treated like the most important person. Had full attention Chris was extremely assessable to my every question or ideas before the sale. This is my third interaction with Chris and he remembered small things Chris was extremely assessable to my every question or ideas before the sale. This is my third interaction with Chris and he remembered small things from previous experiences such as what type of music I enjoy. It’s the small things that make an experience special and Chris did that for me Finance was especially helpful and patient with all my different scenarios helping me make sound decisions I can only say thank you all More

My experience was outstanding! All the members of the Mercedes Manchester Team are pleasant and helpful. I had an early morning appointment and they waited on me right away. They ga All the members of the Mercedes Manchester Team are pleasant and helpful. I had an early morning appointment and they waited on me right away. They gave me a realistic timeframe for completion of the work and I was able to get in and out quickly. Upon receiving a phone call at the time they outlined, they gave me a brief summary of the work performed. I was able to pick up my car after work. It was spotless, clean inside and out. The work completed was excellent. More

Great service and friendly staff Took my Benz SUV for yearly inspection. Staff was very courteous . Did timely work. Very happy with them and will continue to take my vehicle there Took my Benz SUV for yearly inspection. Staff was very courteous . Did timely work. Very happy with them and will continue to take my vehicle there More

What a MB dealer should be! MB of Manchester made it very easy to schedule my B service. Transportation was offered rather than having to ask. The work was done on time and my M MB of Manchester made it very easy to schedule my B service. Transportation was offered rather than having to ask. The work was done on time and my ML had a bath and a vac. I picked the car up after service hours and amazingly the Servuce Manager dropped what she was doing to expedite my checkup. If customer service starts from the top she epitomized it More

very professional salesman and people My Salesman Alejandro Jaime was very nice, professional, and well coordinated I would highly recommend him highly to anyone. Mercedes Is the absolute My Salesman Alejandro Jaime was very nice, professional, and well coordinated I would highly recommend him highly to anyone. Mercedes Is the absolute best ever! More

Don’t lease The leasing process is disgusting! They are charging me for a tire rule that changed a year after I leased my car! Such bull crap! Why should a new ru The leasing process is disgusting! They are charging me for a tire rule that changed a year after I leased my car! Such bull crap! Why should a new rule apply to me when I took the car under a different rule?? More

Mercedes Benz service Mike Cramer helped us address multipe issues with GLC 300. He was very courteous and helpful and promptly updated us on the time of the progress. Mike Cramer helped us address multipe issues with GLC 300. He was very courteous and helpful and promptly updated us on the time of the progress. More

Lisa was awesome!! Thank you so much Lisa! You couldn’t have made this process any easier. Thank you for being transparent! My first experience at Mercedes was the best. Thank you so much Lisa! You couldn’t have made this process any easier. Thank you for being transparent! My first experience at Mercedes was the best. More

Top Notch Service Department I purchased my vehicle from this dealership in 2016 and have been immensely pleased with the professionalism and care of their Service Department. Ada I purchased my vehicle from this dealership in 2016 and have been immensely pleased with the professionalism and care of their Service Department. Adam in particular is attentive and responsive and I highly recommend this Mercedes dealer. The real value of a dealership is how well the service department follows up after a sale and this location truly delivers in that regard. More

First trip for trans service Service writer nice greeter nice! Service took a little longer than expected with no updates. To bad the sprinter service is in a different building . Service writer nice greeter nice! Service took a little longer than expected with no updates. To bad the sprinter service is in a different building . More