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Mercedes-Benz of Marin

San Rafael, CA

4.8
410 Reviews
Call Dealership (628) 336-2023
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540 Francisco Blvd W

San Rafael, CA

94901

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410 Reviews of Mercedes-Benz of Marin

May 22, 2025

Everyone here is customer friendly. I have had the best service for 16 years. Thank you to Max Lofaro and Angelo Gomez for their excellent service. More

by woofwof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAX LOFARO, Angelo Gomez
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May 23, 2025 -

Mercedes-Benz of Marin responded

Thank you for your loyalty over the past 16 years! We're delighted to hear that Max Lofaro and Angelo Gomez have provided excellent service at Mercedes-Benz of Marin. We look forward to continuing to serve you in the future!

May 22, 2025

My Service Manager, Donald, was outstanding. Helpful, responsive, detailed in explanations of issues and timely with follow up. More

by Harryhutchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy
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May 23, 2025 -

Mercedes-Benz of Marin responded

Harry, we're delighted to hear that Donald provided you with such outstanding service at Mercedes-Benz of Marin. Thank you for sharing your experience!

May 22, 2025

Donald in service was knowledgeable, informative, and friendly. The car was done by the end of the day. More

by KB
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Report | Print
May 23, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that Donald provided such excellent service at Mercedes-Benz of Marin. It's great to know your car was ready by the end of the day! Thanks for sharing your experience with us.

May 22, 2025

Great. Service! We appreciate the loaner car they gave us. Eliseo is very helpful and sensitive in dealing with our situation. We love the way they are up f More

by jlbcftf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
May 23, 2025 -

Mercedes-Benz of Marin responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Marin! We're glad to hear that Eliseo and the team provided helpful service and clear communication. We appreciate your support!

May 21, 2025

Great customer service and Eliseo was very helpful providing information on the maintenance service and checking for any error messages. More

by EL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
May 22, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that Eliseo provided you with great customer service at Mercedes-Benz of Marin. Thank you for sharing your experience, and we're here if you need any further assistance!

May 20, 2025

This is my favorite dealership’s, people is so friendly and helpful. They always have a nice loaner’s car if costumers need it. They also have a great service. More

by murillo.adanorma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
May 20, 2025 -

Mercedes-Benz of Marin responded

Murillo, we're delighted to hear that you enjoy the friendly and helpful service at Mercedes-Benz of Marin. Thank you for your kind words and support!

May 15, 2025

The car presented with an unknown problem related to the passenger airbag, the problem was solved step by step and ultimately resolved. More

by meredee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuyen
Report | Print
May 15, 2025 -

Mercedes-Benz of Marin responded

We're glad to hear that our team at Mercedes-Benz of Marin was able to resolve the issue with your passenger airbag. Thank you for trusting us, and we're here if you need anything else!

May 15, 2025

He is always patient and explain things well. I will continue to recommend your dealership when appropriate More

by kgerber
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Report | Print
May 16, 2025 -

Mercedes-Benz of Marin responded

Thank you for the kind words! We're delighted to hear that our team at Mercedes-Benz of Marin has provided such a positive experience. We appreciate your recommendations and look forward to serving you in the future!

May 13, 2025

They have the very best service crew. Customer oriented and eager to comply with your demand. More

by eleetlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
May 14, 2025 -

Mercedes-Benz of Marin responded

Thanks so much for your kind feedback for our service team here at Mercedes-Benz of Marin. We look forward to assisting you in the future!

May 13, 2025

Tuyen was great and made everything clear for me. Problems were taken care of in little time and then clearly explained what would be needed in the near future. They are a very good company and you More

by 919jennyj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuyen
Report | Print
May 14, 2025 -

Mercedes-Benz of Marin responded

Jenny, we're delighted to hear that Tuyen provided you with such a clear and efficient experience at Mercedes-Benz of Marin. Thank you for trusting us with your car's needs!

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