
Mercedes-Benz of Marin
San Rafael, CA
Filter Reviews by Keyword
By Type
455 Reviews of Mercedes-Benz of Marin
I like to come to this dealership, it’s very close to San Francisco and I usually go against traffic. Everybody is very friendly and helpful at this place. The premises are very clean and there is always cof Francisco and I usually go against traffic. Everybody is very friendly and helpful at this place. The premises are very clean and there is always coffee and snacks waiting. My car is being checked fast. More
Donald was very helpful and friendly! Followed thru with great detail communications. I definitely recommend Donald for any service at this dealership Followed thru with great detail communications. I definitely recommend Donald for any service at this dealership More
The best customer service I’ve ever experienced. Lily and the entire service department team went above and beyond to make a stressful situation effortless. Lily and the entire service department team went above and beyond to make a stressful situation effortless. More
I’m glad that my car is safe to drive now, and overall the service was great. Everything was checked thoroughly, which gave me peace of mind. Angelo assisted me and he was very helpful and supportive. If the service was great. Everything was checked thoroughly, which gave me peace of mind. Angelo assisted me and he was very helpful and supportive. If I mention one small thing, the carwash team did a good job with the vacuuming, but the interior wasn’t fully dusted and the exterior wash could have been better. Overall, everything was great. More
Service Adviser, Angelo Gomez, is experienced, supportive and knowledgeable. I enjoy working with him. The wait to get attended upon arrival can be long. and knowledgeable. I enjoy working with him. The wait to get attended upon arrival can be long. More
I went into the dealership to get an appointment but they said , do you have time now. I said yes, and they serviced my car in 1 and a half hours. They couldn’t have been nicer. I enjoyed the cappuccinos al said , do you have time now. I said yes, and they serviced my car in 1 and a half hours. They couldn’t have been nicer. I enjoyed the cappuccinos also. More
My experience with Donald was outstanding. Knowledgeable and kind. I asked to ride with a technician and they accommodated that. My first time at Mercedes of Marin and I am super impressed! Knowledgeable and kind. I asked to ride with a technician and they accommodated that. My first time at Mercedes of Marin and I am super impressed! More