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Mercedes-Benz of Marin

San Rafael, CA

4.6
157 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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157 Reviews of Mercedes-Benz of Marin

April 12, 2024

My experience was great and I knew Eliseo from many previous services as well as purchases at RAB. My husband and I have bought 5 Mercedes at this dealership - all S500's. However, I was disappoin More

by ALKAPRIELIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Apr 12, 2024 -

Mercedes-Benz of Marin responded

We appreciate your loyalty to Mercedes-Benz of Marin and are glad that Eliseo continues to provide great service. We apologize for any confusion regarding the pre-purchased services, we'll make sure this is clarified in future interactions. Thanks for sharing your experience!

April 09, 2024

Always great when I drop off for service - loaner car options and complimentary car detailing! Thank you! More

by airafong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Apr 09, 2024 -

Mercedes-Benz of Marin responded

We're glad to know you appreciate our service perks at Mercedes-Benz of Marin, including the loaner cars and complimentary detailing. Thanks for sharing your positive experience!

April 05, 2024

My service advisor, Angelo Gomez is outstanding. He is always very helpful and the car is ready as promised. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Apr 09, 2024 -

Mercedes-Benz of Marin responded

Anita, it's great to know that Angelo was able to provide you with the excellent service we strive for at Mercedes-Benz of Marin. We appreciate your feedback and look forward to assisting you in the future!

April 04, 2024

Wonderful svc & staff. Very nice customer lounge with great coffee. I my Advisor Angelo is amazing. I live in San Francisco.. the bridge toll totally worth the trek over More

by Beewax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff from front desk to service helpful friendly. , Angelo Gomez
Apr 04, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know you've had a great experience with us at Mercedes-Benz of Marin, and that Angelo has been able to assist you well. We appreciate your loyalty over the years! Safe travels back across the bridge - we'll keep the coffee hot for next time!

April 04, 2024

Angelo, the service advisor, is very attentive, and well informed about automobiles. His personality is pleasant, and never troubled by the complexities of his work. More

by Hreidshaw
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Apr 04, 2024 -

Mercedes-Benz of Marin responded

We're delighted to know that Angelo's attentive service and automotive knowledge made your experience at Mercedes-Benz of Marin a positive one. Thanks for the great review!

April 03, 2024

They were very responsive and kept me updated while working on my car. I appreciated the attention to detail, and the beautiful, clean car they returned to me. More

by DH
Recommend Dealer
Yes
Employees Worked With
Donald-Service
Apr 03, 2024 -

Mercedes-Benz of Marin responded

We're glad to know you appreciated our attention to detail and communication at Mercedes-Benz of Marin. It's always a pleasure ensuring your car is returned in pristine condition! Thanks for the review.

April 02, 2024

Excellent and professional service! Always a pleasure to work with Angelo and staff at Marin Mercedes Benz dealership! More

by bpeterson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Apr 03, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know you had a great experience with Angelo and our team at Mercedes-Benz of Marin. Thanks for the positive feedback, we appreciate it!

March 28, 2024

they all ways try to be accommodating- they are often hindered by he inability to obtain parts from MBZ More

by pamelabscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MAX LOFARO, Eliseo Estrada
Mar 29, 2024 -

Mercedes-Benz of Marin responded

Pamela, we appreciate your understanding and patience with the parts issue. Our team at Mercedes-Benz of Marin always strives to provide top-notch service, even when faced with challenges. Thank you for sharing your experience!

March 24, 2024

Great staff. Prompt service and excellent work.i would highly recommend them. They reinforce my confidence in the Mercedes product. More

by robertesulpizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Mar 25, 2024 -

Mercedes-Benz of Marin responded

Robert, we're glad to know our team at Mercedes-Benz of Marin was able to provide you with prompt and excellent service! Your recommendation means a lot and we're honored to have restored your confidence in Mercedes-Benz. Safe travels!

March 23, 2024

Lily has been amazing and nothing short of awesome. She always understands the problem in the car and never delivers the car without fixing that problem. Delivery has been quick and the car is always c More

by Jaubair4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
Mar 25, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that you had a great experience with Lily at Mercedes-Benz of Marin! It's wonderful to see your recommendation and we appreciate the 5-star review. Safe travels in your freshly serviced vehicle!

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