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Mercedes-Benz of Marin

San Rafael, CA

4.8
425 Reviews
Call Dealership (628) 336-2023
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540 Francisco Blvd W

San Rafael, CA

94901

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425 Reviews of Mercedes-Benz of Marin

June 02, 2025

When I needed assistance and my advisor was off on Friday, Don Murphy offered in his busy schedule, on Friday to fit me in, then help replace a burned out head lamp; add oil then offered to have my ve More

by Raynett Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy for Lily Griffis
Report | Print
Jun 02, 2025 -

Mercedes-Benz of Marin responded

Raynett, we're delighted to hear that Don went above and beyond for you at Mercedes-Benz of Marin! It's great knowing he could assist with your vehicle needs and keep you on schedule. Thanks for sharing your experience!

June 01, 2025

This dealership has friendly staff, are accommodating with client schedules, and has convenient service perks such as picking up cars in exchange for loaners More

by Michaell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Report | Print
Jun 02, 2025 -

Mercedes-Benz of Marin responded

Michaell, we're delighted to hear that you enjoyed the convenient service perks and friendly staff at Mercedes-Benz of Marin. Thank you for sharing your experience with us!

May 30, 2025

Excellent customer service at this dealership. I’ve been a customer for over 40 years. More

by darcy922@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy
Report | Print
Jun 02, 2025 -

Mercedes-Benz of Marin responded

Darcy, it means so much to us to see your review! Thanks from the team at Mercedes-Benz of Marin.

May 30, 2025

Very prossional staff and service team. Excellent all around and I was impressed by their attention to detail snd follow through. More

by Philipb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Report | Print
Jun 02, 2025 -

Mercedes-Benz of Marin responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Mercedes-Benz of Marin impressed you with their professionalism and attention to detail. We look forward to serving you again in the future!

May 30, 2025

Mick was wonderful and went the extra mile to ensure I was taken care of. He is a gem! More

by erinannecollier
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Report | Print
Jun 02, 2025 -

Mercedes-Benz of Marin responded

Erin, thank you for leaving Mercedes-Benz of Marin your positive feedback about Mick!

May 22, 2025

Everyone here is customer friendly. I have had the best service for 16 years. Thank you to Max Lofaro and Angelo Gomez for their excellent service. More

by woofwof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAX LOFARO, Angelo Gomez
Report | Print
May 23, 2025 -

Mercedes-Benz of Marin responded

Thank you for your loyalty over the past 16 years! We're delighted to hear that Max Lofaro and Angelo Gomez have provided excellent service at Mercedes-Benz of Marin. We look forward to continuing to serve you in the future!

May 22, 2025

My Service Manager, Donald, was outstanding. Helpful, responsive, detailed in explanations of issues and timely with follow up. More

by Harryhutchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy
Report | Print
May 23, 2025 -

Mercedes-Benz of Marin responded

Harry, we're delighted to hear that Donald provided you with such outstanding service at Mercedes-Benz of Marin. Thank you for sharing your experience!

May 22, 2025

Donald in service was knowledgeable, informative, and friendly. The car was done by the end of the day. More

by KB
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Report | Print
May 23, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that Donald provided such excellent service at Mercedes-Benz of Marin. It's great to know your car was ready by the end of the day! Thanks for sharing your experience with us.

May 22, 2025

Great. Service! We appreciate the loaner car they gave us. Eliseo is very helpful and sensitive in dealing with our situation. We love the way they are up f More

by jlbcftf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
May 23, 2025 -

Mercedes-Benz of Marin responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Marin! We're glad to hear that Eliseo and the team provided helpful service and clear communication. We appreciate your support!

May 21, 2025

Great customer service and Eliseo was very helpful providing information on the maintenance service and checking for any error messages. More

by EL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
May 22, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that Eliseo provided you with great customer service at Mercedes-Benz of Marin. Thank you for sharing your experience, and we're here if you need any further assistance!

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