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Mercedes-Benz of Marin
San Rafael, CA
456 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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456 Reviews of Mercedes-Benz of Marin
September 13, 2025
I like to come to this dealership, it’s very close to San Francisco and I usually go against traffic. Everybody is very friendly and helpful at this place. The premises are very clean and there is always cof Francisco and I usually go against traffic. Everybody is very friendly and helpful at this place. The premises are very clean and there is always coffee and snacks waiting. My car is being checked fast. More
by tdoubnova
Employees Worked With
Angelo Gomez
September 13, 2025
I had an excellent experience with my service representative, Nick, at Mercedes-Benz of Marin. Communication was outstanding—he kept me fully updated on the status of my car throughout the proces representative, Nick, at Mercedes-Benz of Marin. Communication was outstanding—he kept me fully updated on the status of my car throughout the process and made everything smooth and stress-free. He also went above and beyond by providing me with a loaner car, which made a huge difference for my busy schedule. As a repeat customer, I can confidently say that both the sales and service teams here consistently deliver top-quality care. I’m very happy with how I was treated and highly recommend Mercedes-Benz of Marin for purchasing and servicing your vehicle. More
by Ali H
Employees Worked With
Nick from Service Department
September 11, 2025
Donald was very helpful and friendly! Followed thru with great detail communications. I definitely recommend Donald for any service at this dealership Followed thru with great detail communications. I definitely recommend Donald for any service at this dealership More
by Genehoangtran
Employees Worked With
Donald
September 10, 2025
The best customer service I’ve ever experienced. Lily and the entire service department team went above and beyond to make a stressful situation effortless. Lily and the entire service department team went above and beyond to make a stressful situation effortless. More
by Missphelps
Employees Worked With
Liliana
August 30, 2025
I’m glad that my car is safe to drive now, and overall the service was great. Everything was checked thoroughly, which gave me peace of mind. Angelo assisted me and he was very helpful and supportive. If the service was great. Everything was checked thoroughly, which gave me peace of mind. Angelo assisted me and he was very helpful and supportive. If I mention one small thing, the carwash team did a good job with the vacuuming, but the interior wasn’t fully dusted and the exterior wash could have been better. Overall, everything was great. More
by Elena
Employees Worked With
Angelo Gomez
August 30, 2025
Service Adviser, Angelo Gomez, is experienced, supportive and knowledgeable. I enjoy working with him. The wait to get attended upon arrival can be long. and knowledgeable. I enjoy working with him. The wait to get attended upon arrival can be long. More
by Chentf1868
Employees Worked With
MAX LOFARO, Angelo Gomez
August 20, 2025
I went into the dealership to get an appointment but they said , do you have time now. I said yes, and they serviced my car in 1 and a half hours. They couldn’t have been nicer. I enjoyed the cappuccinos al said , do you have time now. I said yes, and they serviced my car in 1 and a half hours. They couldn’t have been nicer. I enjoyed the cappuccinos also. More
by Sheilabertram001
Employees Worked With
Eliseo Estrada
August 17, 2025
My experience with Donald was outstanding. Knowledgeable and kind. I asked to ride with a technician and they accommodated that. My first time at Mercedes of Marin and I am super impressed! Knowledgeable and kind. I asked to ride with a technician and they accommodated that. My first time at Mercedes of Marin and I am super impressed! More
by Dee
Employees Worked With
Don murphy
