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Mercedes-Benz of Marin

San Rafael, CA

4.6
157 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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157 Reviews of Mercedes-Benz of Marin

May 03, 2024

Have always had an excellent experience with the service department. Joe was extremely helpful and professional in taking care of me and having my car serviced and ready for the pickup. More

by sonyasperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada, ANTHONY SORIANO
May 03, 2024 -

Mercedes-Benz of Marin responded

Sonya, we're delighted to know that Joe and our service department at Mercedes-Benz of Marin provided you with an excellent experience. Thanks for your positive feedback!

May 03, 2024

My experience was with Angelo and their service dept. And and and service was fantastic More

by smerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
May 02, 2024

Very hospitable and quick, attentive service at the desk and in the shop. Thank you! More

by Michael Wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada, Angelo Gomez
May 02, 2024 -

Mercedes-Benz of Marin responded

This is exactly the kind of feedback we work hard for at Mercedes-Benz of Marin, Michael! Thank you!

May 02, 2024

Wesley at Mercedes Benz was a pleasure to work with and very professional. My vehicle was serviced and completed on time and as promised. I highly recommend this dealer for your Mercedes Benz! More

by dennismkowalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley
May 02, 2024 -

Mercedes-Benz of Marin responded

Dennis, we're delighted to know that Wesley and our team at Mercedes-Benz of Marin met your expectations. Thanks for recommending us! Enjoy driving your serviced vehicle!

May 01, 2024

I took my Mercedes GLA250 for it's one year maintenance. Don Murphy, the agent who helped me that day deserves a triple A+ for his courteous attention, extra effort in explaining what will be done because h More

by Cowlover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy
May 01, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that Don Murphy provided you with top-notch service during your Mercedes GLA250's maintenance at Mercedes-Benz of Marin. We appreciate the kind words and recommendation! Enjoy those smooth rides ahead, and we'll be here for any future services or sales needs you may have.

April 20, 2024

Alfonso was our salesman and he did a great job finding a car for my 87 yr old mother. He was pleasant, cheerful and informative. My mother felt comfortable and let her guard down and was able to focus on wh More

by DEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso
Apr 22, 2024 -

Mercedes-Benz of Marin responded

We're glad to know that Alfonso was able to provide a pleasant and informative experience for your mother at Mercedes-Benz of Marin. It's wonderful she felt comfortable during the process!

April 18, 2024

Eliseo Estrada has been our service advisor for many years at Mercedes Benz of Marin. He has always treated fairly and professionally. We trust his advice and recommendations. More

by jcrossi4545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Apr 18, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that Eliseo has been providing you with excellent service over the years at Mercedes-Benz of Marin. Your trust in his advice and recommendations means a lot to us! Thank you for your continued support!

April 18, 2024

Convenient, clean, Richard I Finance wonderland so is Frank Andretti in sales. When I place reservation for service A they quoted me 2 hours. It was closer to 4! More

by Suzannepodegracz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank,Wes, richeard.
Apr 19, 2024 -

Mercedes-Benz of Marin responded

Suzanne, we're glad to know Richard and Frank provided great service at Mercedes-Benz of Marin. We apologize for the longer than expected wait time during your visit - we'll work on improving that aspect. Thanks for sharing your experience.

April 13, 2024

I am absolutely pleased and trust having my car serviced at MB of Marin. Ask for Liliana, she is awesome! More

by Op4SLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Griffis
Apr 15, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know you trust our team at Mercedes-Benz of Marin with your car service needs! We'll be sure to pass along the compliment to Liliana. Thanks for sharing this review!

April 13, 2024

Great service from Jorge my 1988 SL Great suggestions on what I can further do to protect my collectible car! More

by Sanradams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Apr 15, 2024 -

Mercedes-Benz of Marin responded

We're glad to know that Jorge was able to provide you with great service and suggestions for your 1988 SL at Mercedes-Benz of Marin. We appreciate the positive feedback, happy driving!

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