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Mercedes-Benz of Marin

San Rafael, CA

4.6
157 Reviews
Call Dealership (628) 336-2023

540 Francisco Blvd W

San Rafael, CA

94901

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157 Reviews of Mercedes-Benz of Marin

March 23, 2024

I was able to bring my car in the morning after I called, and the service was done quickly while I waited. Eliseo is excellent! More

by jerryschlegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Mar 25, 2024 -

Mercedes-Benz of Marin responded

Jerry, it's great to know that Eliseo and our team at Mercedes-Benz of Marin were able to provide you with quick and efficient service. Thanks for the review!

Helpful
March 19, 2024

Lilly is the best ! ! Kept us informed all the way. The dealership is so lucky to have her!! More

by kimtyning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilly
Report | Print
Mar 20, 2024 -

Mercedes-Benz of Marin responded

It's great to hear that Lilly was informative and left a standout impression. Thank you for sharing and leaving Mercedes-Benz of Marin a five-star review!

Helpful
March 16, 2024

Liliana treated us courteously, respectfully and efficiently. Afterwards my wife said Liliana treated her like a princess. Great service. More

by Gsamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
Report | Print
Mar 18, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that Liliana provided you with such a royal experience at Mercedes-Benz of Marin! Thanks for sharing your review and we hope to see you again soon.

Helpful
March 16, 2024

Fantastic service, friendly, and super accommodating. I would highly recommend Elesio and Mercedes of Marin. More

by Jleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Mar 18, 2024 -

Mercedes-Benz of Marin responded

It's great to know that Elesio and our team at Mercedes-Benz of Marin provided you with fantastic service. Thanks for recommending us!

Helpful
March 12, 2024

Elisio is great! Excellent customer service all-around. Explained everything in detail which I liked very much. More

by Hecker1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Mar 12, 2024 -

Mercedes-Benz of Marin responded

We're glad to know that Elisio provided excellent service and was able to explain everything in detail for you at Mercedes-Benz of Marin. Thanks for the positive feedback!

Helpful
March 09, 2024

Excellent service from beginning to end. Especially from our service rep Joe . Very satisfied - well done! More

by mcleodgavin61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Mar 11, 2024 -

Mercedes-Benz of Marin responded

We're delighted to know you had an excellent experience with Joe and our team at Mercedes-Benz of Marin. Thanks for the positive feedback, we appreciate it!

Helpful
March 08, 2024

The service personal that handled my service was excellent. I could only recommend this dealership More

by Margs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liiana
Report | Print
Mar 11, 2024 -

Mercedes-Benz of Marin responded

Your recommendation means so much to us! Thank you for choosing Mercedes-Benz of Marin and for sharing your experience. Drive safely!

Helpful
March 05, 2024

Joe - the service consultant - went above and beyond to complete the service earlier than expected, and to accommodate me with a loaner car. Much appreciated! Best service ever, by far, from any dealership More

by Itzhak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Marin responded

Itzhak, we're delighted to know that Joe and our team at Mercedes-Benz of Marin were able to provide you with top-notch service. We appreciate your kind words!

Helpful
March 01, 2024

Had a very good service experience with Lily. She was knowledgeable, efficient and made the experience fun More

by Kitty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily
Report | Print
Mar 01, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that Lily provided you with a great service experience at Mercedes-Benz of Marin. We appreciate your feedback and look forward to serving you again in the future!

Helpful
August 05, 2023

Purchased a vehicle June 18, 2023. During sales process (4 hours) I was told vehicle had a garage door opener - it does not. I was told Android Auto would work with the car (no Naviga More

by tyler.greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Gino Maynetto, Sales Manager; AJ Gharu, General Manager
Report | Print
Helpful
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