
Mercedes-Benz of Marin
San Rafael, CA
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400 Reviews of Mercedes-Benz of Marin
Dealership for Life! My fiancée and I recently moved to Marin County from SF and discovered that we needed a second vehicle after living in the "burbs". We had shopped aro My fiancée and I recently moved to Marin County from SF and discovered that we needed a second vehicle after living in the "burbs". We had shopped around at several dealers in the area for comparable lines of cars. We stopped by on a whim later in the evening Labor Day weekend (very near closing) and were greeted by Jerry Malone. After spending 5 minutes with Jerry, we knew we had just found a dealer for life (which is great since we are new to the area from NYC) and at the end of the process also felt as if we walked away with a new member of the family! He proceeded to spend time with us listening to what we needed and expected in a car. Jerry was able to explain every detail of the cars we tried and showed us how to experience what Mercedes-Benz has to offer, which is a lot! Over three days of working closely with us due mainly to my indecision and fiancée's busy work schedule. We came to the conclusion to get out of the current car I was in and are now walking away with a FANTASTIC deal on his and her Mercedes-Benz and could not be happier! She drove away in a C300 and I got the GLC300! Not only did we get two great cars, we had an amazing experience from start to finish! The entire team was fantastic we can not thank the sales managers enough for the awesome deal they provided, Jerry guiding us through, and finally Milly Hu the Finance Manager. We could not be happier that we lucked out and got Mr. Malone and the Mercedes-Benz of Marin as our car dealership for life! Gratefully, Jared Bond More
Wonderful Experience with Jerry Malone at Mercedes of Marin My husband and I recently had the absolute pleasure of meeting and working with Jerry Malone at Mercedes of Marin! Simply stated, Mr. Malone is wonder My husband and I recently had the absolute pleasure of meeting and working with Jerry Malone at Mercedes of Marin! Simply stated, Mr. Malone is wonderful. After arriving at Mercedes of Marin, we were soon greeted by Mr. Malone. Within moments, we could tell that he was exactly the person we needed to assist us in finding the perfect Mercedes. He listened carefully as we described what we were looking for (and when I say he listened carefully, I mean this sincerely – he truly heard and understood what we both needed and wanted in a car), took the time to ask the right questions to understand our style, and matched us with the most lovely Mercedes. During our time with Mr. Malone and as we moved through the purchase process, we became aware of how extraordinarily knowledgeable he is of the Mercedes brand. As Mr. Malone spoke with us, we observed his kindness and thoughtfulness. He is very both personable and professional, operating in a completely customer/client centric manner. We enjoyed watching the interactions between Mr. Malone and his colleagues. The camaraderie and mutual respect between the Mercedes of Marin team is remarkable. Every person with whom we interacted was extremely polite and made us feel at home. Mr. Malone created a superb experience for us at Mercedes of Marin! We feel privileged to have met and worked with Mr. Malone and we look forward to working with him again in the future. Jerry Malone comes with our utmost recommendation to anyone considering the purchase of a Mercedes – he will make the entire experience wonderful and will surpass even the highest of expectations! Kindest regards, Emily and Reed Milnes More
Needed help with my driver side mirror and inf for a new ca While backing up, I hit a pole and broke the driver side mirror. James Camino, fixed the mirror and straighten out the frame. Great work and no char While backing up, I hit a pole and broke the driver side mirror. James Camino, fixed the mirror and straighten out the frame. Great work and no charge. Follow-up service is why I continue to buy Mercedes. Jerry Malone helped me with features of the large selection of cars. The information obtained is valuable in deciding my next car. He is aware of my special needs for a car that will fit in my garage and difficult steep driveway. More
Bought Pre-Owned C300 My salesman Jerry has helped me 3 times before and once again he got me the best possible deal on a pre-owned car and a good price on my 2012 C 250. My salesman Jerry has helped me 3 times before and once again he got me the best possible deal on a pre-owned car and a good price on my 2012 C 250. Outstanding service and made buying a pleasure. More
Excellent service Jerry Malone is great. Funny, friendly and helpful. We were looking for a "rarely available" gently used station wagon. For 6 months Jerry Malone Jerry Malone is great. Funny, friendly and helpful. We were looking for a "rarely available" gently used station wagon. For 6 months Jerry Malone kept us posted on each wagon he got, until he found the right one. He held one while we drove to see it, sent us forms to fill out so the paperwork went more quickly and was thorough and professional. We completed all the forms with Millie Hu - thorough, efficient and friendly. Now he's on the hunt for a gently used C coupe. Great dealership, low key and no pressure More
Again....wonderful experience!! Wonderful service and environment .... without pressure at all... Our second car purchase with Mr. Malone who is always extremely pleasant and profess Wonderful service and environment .... without pressure at all... Our second car purchase with Mr. Malone who is always extremely pleasant and professional. Also dealt with Mary the Finance Manager who made the final process easy and smooth! Great team! Nicolo More
Great professional service I was looking for a used car and Jerry found a perfect car for me. Can't wait to drive it. Thank you for great service. I was looking for a used car and Jerry found a perfect car for me. Can't wait to drive it. Thank you for great service. More
Best buying experience By far the best car buying experience I have had. The dealership was great throughout the entire process. Special thanks to Jerry Malone, Mary Flinn By far the best car buying experience I have had. The dealership was great throughout the entire process. Special thanks to Jerry Malone, Mary Flinn & Stephen Prasompetch More
Outstanding service Mr Jerry Malone & his team have, for a second time, exceeded my expectations. While the Mercedes brand represents luxury, true luxury is having a repr Mr Jerry Malone & his team have, for a second time, exceeded my expectations. While the Mercedes brand represents luxury, true luxury is having a representative respect one’s time & wishes. Professional, exceedingly polite & beyond helpful. More
Second purchase at this dealership. This is my second purchase of a vehicle at Mercedes- Benz of Marin with the help of Jerry Malone. Jerry was low pressure and very knowledgeable on bot This is my second purchase of a vehicle at Mercedes- Benz of Marin with the help of Jerry Malone. Jerry was low pressure and very knowledgeable on both occasions. He help me find the car that was right for my needs and walked me through the best options for my financing. I would recommend to see Jerry Malone if you are shopping for a Mercedes Benz! More