Mercedes-Benz of Marin
San Rafael, CA
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508 Reviews of Mercedes-Benz of Marin
Excellent car buying experience! Jerry Malone was extremely knowledgeable and helpful. In fact, when we first started looking at Mercedes, we heard him talking with another customer. Jerry Malone was extremely knowledgeable and helpful. In fact, when we first started looking at Mercedes, we heard him talking with another customer. We were so impressed, we waited for them to finish so we could work with Jerry. We are so glad we did - we love our E350. Would highly recommend both Jerry and Mercedes of Marin! More
First time Mercedes purchase. I had done my research and knew what features were important to me. Jerry Malone took the time to really explain and demonstrate all of the features i I had done my research and knew what features were important to me. Jerry Malone took the time to really explain and demonstrate all of the features in the E300's and to answer all of my questions. He listened to what I wanted and found the perfect car for me. Thanks, Carol P. More
Great service Just worked with Jerry Malone out third car sale and service is amazing, efficient. Informative and customer friendly. Thank you. M and T O'Rourke Just worked with Jerry Malone out third car sale and service is amazing, efficient. Informative and customer friendly. Thank you. M and T O'Rourke More
Great experience. Fast and simple. I had a great experience at the Mercedes of Marin purchasing my C300! Jerry Malone was wonderful to work with. Fast and gets to the point. I had a great experience at the Mercedes of Marin purchasing my C300! Jerry Malone was wonderful to work with. Fast and gets to the point. More
Second Great Experience! We just traded in the Mercedes we bought here four years ago for another. We worked with Jerry Malone again this time and our second experience was as We just traded in the Mercedes we bought here four years ago for another. We worked with Jerry Malone again this time and our second experience was as great as the first—easy and fast. We always feel well taken care of here! More
Beautiful car, wonderful people at the dealership I have always been happy to HAVE a new car. However this is the first time I am happy WITH a new car. Our new Mercedes-Benz is fabulous. Drives like a I have always been happy to HAVE a new car. However this is the first time I am happy WITH a new car. Our new Mercedes-Benz is fabulous. Drives like a dream (so smooth), hugs the road, takes turns beautifully, responds to touch both steering wheel and brakes. The windows seem to be designed so there are no blind spots because I can see well out of every window including the back seat ones and the rear. The trunk is roomy and back seats fold down so you can extend the trunk room for transporting large items. It has a valet key for the trunk and glove compartment. The communication, navigation and music system are a little tricky on first sight, but I must say I mastered it all in about 2 hours. Like any new computer program, you just have to be brave and try this and it is possible even without the manual. When two days after my purchase, my salesman Jerry Malone asked me if I still like the car, I told him I did, and more important I still liked him. He was a pleasure to deal with, and he answered my endless questions about the various models with such kindness, patience and, yes, critical, humor. He has a straight forward attitude. I felt as if I had met a friend. More
Great! Very professional. Great service. Jerry Malone made it so easy. We will definitely return. It was a pleasure doing business. All our questions were an Very professional. Great service. Jerry Malone made it so easy. We will definitely return. It was a pleasure doing business. All our questions were answered in a very professional manner. More
Execllent customer service I had a wonderful time and this dealership every representative was helpful, attentive, and a pleasure to work with! Highly recommended working with t I had a wonderful time and this dealership every representative was helpful, attentive, and a pleasure to work with! Highly recommended working with them. Very glad with my new car purchase! More
buying our SUV was effortless We could not be more pleased in our purchase of our new SUV from Mercedes Marin. We searched the internet for weeks, preferring to do our research on We could not be more pleased in our purchase of our new SUV from Mercedes Marin. We searched the internet for weeks, preferring to do our research online, and then to actually visit dealerships to select from the models we liked best. We preferred to actually choose after test driving each of them. Visiting 7 different dealerships gave us 7 very different experiences. Our favorite was where the whole family hands down decided to buy. Our salesman effortlessly answered every question with patience and enthusiastic knowdege. Right away it was clear Jerry was a car person. Our daughter was most impressed that not once did he dish the other brands we were shopping. He explained well why the Mercedes would be a better choice in detail. Having never owned a Mercedes before his approach was pleasing. During the buying process we could hear the conversations going on from multiple purchases and every single buyer was treated extremely well. We hightly suggest driving to Marin. More
Great Car-buying Experience We had a great experience w Jerry. He was very knowledgeable and accommodating, and gave us great customer service. We are very pleased with the SUV h We had a great experience w Jerry. He was very knowledgeable and accommodating, and gave us great customer service. We are very pleased with the SUV he got us into. More

