Mercedes-Benz of Marin

Absolutely the worst. Apparently you need to buy your car from them, it needs to be one of the more costly models and even then you will be treated with contempt unless you Apparently you need to buy your car from them, it needs to be one of the more costly models and even then you will be treated with contempt unless you are a celebrity, kiss their rear end or are ok with being abused, ripped off and burned. Their attitude is unbelievably horrid. Their motto is we are right and you will never be correct about anything. "where did you buy the car?" the service manager asked me on my first contact, "You should just go back to them then." More

Top Drawer Experience; Super Sales Rep Two days ago I flew up from S. California specifically to buy a Mercedes from the uber-professional sales team member, Jerry Malone. Why did I travel Two days ago I flew up from S. California specifically to buy a Mercedes from the uber-professional sales team member, Jerry Malone. Why did I travel 500 miles to make a purchase that I could have easily made in La Jolla? In short, Jerry is hands down the most passionate, knowledgeable and straight forward sales representative I've ever worked with in buying a car. Not only does he really care about find the right vehicle for your wants/needs, but a vehicle that meets your budget. Jerry is interested in the long term relationship, not the one-off sale. Last, but not least, I've never met a sales rep at any dealership over the past 30 years who know more about cars - and every aspect of each Mercedes model. He's a walking savant. Post-purchase Jerry spent two hours with me getting everything set-up with the car, and walking me through all the systems and screen options. You can't go wrong with MB Marin - a class act facility - or working with Jerry Malone! More

Mercedes c63 Jerry M. Is great, this is the second car I bought from him. Very professional and helpful. I would recommend to everyone. I’m very happy! Dani Jerry M. Is great, this is the second car I bought from him. Very professional and helpful. I would recommend to everyone. I’m very happy! Daniel More

Excellent Experience Yesterday I purchased a car from Mercedes-Benz of Marin. I worked with Mike Christian and David Lu. Mike greeted me when I walked in and had the car Yesterday I purchased a car from Mercedes-Benz of Marin. I worked with Mike Christian and David Lu. Mike greeted me when I walked in and had the car I was interested in ready for me to test drive and all the details. David joined me on the test drive and was extremely knowledgeable about the car. Mike worked me on price and was very understanding of my budget. I didn't feel any pressure from either of them and they were very patient as I made the big decision. Overall, I am very impressed with the team at Mercedes-Benz of Marin and would go back for future purchases. Thank you Mike and David for a wonderful experience and awesome car!! Mikki Wilson More

Ease and courtesy We were not sure which brand of vehicle we would purchase, but the professionalism and ease of the Mercedes Benz dealership of Marin sealed the deal. We were not sure which brand of vehicle we would purchase, but the professionalism and ease of the Mercedes Benz dealership of Marin sealed the deal. We are new drivers of a GLC 300. We made a purchase of a C class sedan 20 years ago and used the service shop at the dealership for ease and convenience, which helped us feel comfortable returning to make another purchase. Jerry made the experience fun and almost painless, and was very thorough going over the new features in the SUV. Milly in finance was a pro, and made that part clear and comfortable. We are very happy with our deal. More

Bad dealership experience I leased my Mercedes 2019 a couple weeks ago and to find out that some of the car specs I was promised wren't there. The sale was very quick I wasn't I leased my Mercedes 2019 a couple weeks ago and to find out that some of the car specs I was promised wren't there. The sale was very quick I wasn't given enough information nor instructions about what the car has and how its used. The car stays in the garage I hardly drive it and I'm very disappointed! More