Mercedes-Benz of Massapequa

Albert Salib he was amazing he help me get me the car I love thank you so so much I really appreciate you . I will make sure I will send him all my family and friends, if you looking for a car make sure love thank you so so much I really appreciate you . I will make sure I will send him all my family and friends, if you looking for a car make sure you go to Albert Salib More

I purchased a GLS550 from MB of Massapequa. I was not local and depended on the salesperson (and sales manager) to accurately describe the vehicle. I asked both the sales person and manager if I was not local and depended on the salesperson (and sales manager) to accurately describe the vehicle. I asked both the sales person and manager if there were any cosmetic defects and they assured me the car was in near perfect shape except a "small scuff" on one wheel. I had the vehicle shipped to my location and upon receiving the vehicle there were several items not disclosed in regards to the cosmetic condition of the vehicle. One of the wheels entire surface had been apparently scrubbed with an SOS pad or something similarly abrasive. Two other of the wheels were very badly scuffed. The track pad for controlling the radio and other functions had a small crack in the middle of the trackpad. The drivers side arm rest had many small cuts or abrasions that had been concealed with some kind of black leather polish. These items should have been disclosed as they would have been a no go for the price that I paid for the vehicle. The purchase was a several days long process and I communicated at least a dozen times with the salesperson and manager and neither informed me of the defects. The cosmetic defects will be rather expensive make right otherwise when I trade or sell the vehicle these defects will surely negatively impact the value of the vehicle. Get it together MB of Massapequa! Treat your out of state buyers with honesty and integrity. More

I wanted to take a moment to share my recent experience at your service center. I have always appreciated the quality of service provided here, particularly under the management of my original service mana at your service center. I have always appreciated the quality of service provided here, particularly under the management of my original service manager, who consistently treated me with respect and professionalism. Unfortunately, my recent interaction with the new service manager was disappointing. I felt that she lacked interest in assisting me, which was evident in her demeanor. This experience was particularly disheartening as I was seeking support for an issue with my EQS 580 and was hopeful for a resolution. Given this experience, I have decided to transition my business to a different Mercedes dealership, where I feel I will receive the level of service I expect. More

The dealership / sales team are great to deal with. Extremely professional . Every one lived up to their commitments Extremely professional . Every one lived up to their commitments More

I feel Mercedes Benz of Massapequa goes the extra mile when it comes to their customers. when it comes to their customers. More

"I had a fantastic experience working with Mr. Vishnu Das at mercedes-Benz: From the moment I walked in, Vishnu professionalism and knowledge were evident. He took the time to understand my needs Vishnu Das at mercedes-Benz: From the moment I walked in, Vishnu professionalism and knowledge were evident. He took the time to understand my needs and preferences, guiding me towards the perfect car. His attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. Vishnu approach and exceptional customer service skills made me feel valued and at ease. I highly recommend working with Vishnu at if you're looking for a car salesman who goes above and beyond to provide outstanding service." Thank you Mr. Das!!! More

The best customer service I ever had. ... Marc Kimmel was amazing and provided the best deal and pricing..... I highly recommend visiting Mercedes-Benz of Massapequa before you make a deci ... Marc Kimmel was amazing and provided the best deal and pricing..... I highly recommend visiting Mercedes-Benz of Massapequa before you make a decision on a new Benz. Absolutely the best Mercedes-Benz on Long Island ! More

Such an incredible help! Helped me find the car of my dreams within a few days! Helped me find the car of my dreams within a few days! More

I had the food fortune of having Albert Salib as my sales consultant. Albert was not only knowledgeable about the product but also very kind, caring, patient, and sensitive to my needs. He made the entire pr consultant. Albert was not only knowledgeable about the product but also very kind, caring, patient, and sensitive to my needs. He made the entire process of leasing my first Mercedes smooth and enjoyable from test drive, through paperwork and taking my new car home. I can't say enough good things about Albert and Mercedes-Benz of Massapequa. Will definitely recommend to friends and family. More

We had an outstanding experience purchasing our Mercedes from Albert Salib. He was professional, knowledgeable, and genuinely cared about finding the perfect car for us. Albert took the time to explain all from Albert Salib. He was professional, knowledgeable, and genuinely cared about finding the perfect car for us. Albert took the time to explain all the features and made sure we felt comfortable with our decision. He offered us a great price without any pressure, making the entire process smooth and stress-free. His honesty and dedication to customer satisfaction truly set him apart. We highly recommend Albert to anyone looking for a quality vehicle and exceptional service. Thank you, Albert, for making our car-buying experience so enjoyable! More