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Mercedes-Benz of Maui

Kahului, HI

Overview
Reviews
4.9
122 Reviews
Call Dealership (808) 872-1500

69 Hobron Avenue

Kahului, HI

96732

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Showing 122 reviews

July 13, 2022

Service and its Advisor, Coordinator and Mechanic were superb in every step. Awesome experience and a super Aloha feeling. More

by CapinHawaii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel, Spencer and more.
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Jul 16, 2022 -

Mercedes-Benz of Maui responded

Hi CapinHawaii, Thank you for the kind review, We strive to be the best dealership. We’re glad we could help get your car in tip-top shape.

January 29, 2022

Had my car in for the 4 year service and they did a great job! Good service, clear communication. JD was super helpful. More

by cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD
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Jan 31, 2022 -

Mercedes-Benz of Maui responded

Hi Cindy, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with JD and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Maui

December 06, 2021

JD was super and was able to service both vehicles on schedule. We were able to set up another appointment to do a warranty campaign. First class service. More

by Hockeystick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD
Report | Print
Dec 06, 2021 -

Mercedes-Benz of Maui responded

Aloha Hockeystick, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! It brings us so much joy hearing that JD went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion! All of us at Mercedes-Benz of Maui take great pride in serving our guests well and we are grateful for your business. Best Wishes, Your Friends and Family at Mercedes-Benz of Maui

October 02, 2021

Great handling of my regular service appointment! Love my vehicle and dealership here on Maui! More

by Lstanton127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
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Oct 03, 2021 -

Mercedes-Benz of Maui responded

Hello there, Our team at Mercedes-Benz of Maui are truly flattered to read your generous 5 star review regarding your recent service visit with us! We are honored to have your ongoing patronage at our dealership and are excited to share your amazing feedback with the team! Please don't hesitate to reach out to us should you have any questions or Mercedes-Benz needs! Warm regards, Your Friends and Family at Mercedes-Benz of Maui

September 21, 2021

Cameron & JD are the best! Very professional!! Service was excellent! The car was ready in a very reasonable amount of time! More

by khalpin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD & Cameron
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Sep 30, 2021 -

Mercedes-Benz of Maui responded

Hi there, Our team is flattered to know that your service experience was nothing short of extraordinary and we truly appreciate you complementing Cameron and JD on their professionalism and excellence in service! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Best regards, Your Friends and Family at Mercedes-Benz of Maui

September 16, 2021

Excellent customer service. Cameron is the best!! Have dealt with many service managers and no one compares with Cameron. More

by Lenyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron camera
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Sep 19, 2021 -

Mercedes-Benz of Maui responded

Hi Lenyu, Thank you for taking the time to leave us your kind sediments for Cameron! We strive to provide our guests the best customer service experience each time and are happy to know that Cameron delivered just that. Thank you for your 5 star review and please don't hesitate to reach out to our team! Best, Your Friends and Family at Mercedes-Benz of Maui

August 01, 2021

Mrs. Jessica Sebring Sales Manager is very Professional, Very Knowledgeable, She Sold us the Extended Warranty for Peace of Mind too! Chis is Great too. More

by senadoitall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Sebring, Chris,
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Aug 12, 2021 -

Mercedes-Benz of Maui responded

Hi, Thank you for allowing Jessica & Chris the privilege to assist you during your quest for a new vehicle. We are truly pleased to read about the genuine knowledgeable and professional manner you experienced throughout your purchase experience, and beyond thrilled to know you got a great extended warranty! Congratulations on your purchase and thank you for being a part of the Fletcher Jones family! Warm regards, Your Friends and Family at Mercedes-Benz of Maui

July 23, 2021

I had a tight time requirement and JD worked it out to get parts and get repair done - outstanding!! Always have gotten great service and support. More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD
Report | Print
Jul 26, 2021 -

Mercedes-Benz of Maui responded

Hello Art, Thank you for being a valued guest at Mercedes-Benz of Maui! We truly appreciate your kind rating for JD and please feel welcome to contact us anytime! Your complete satisfaction is important to us! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 07, 2021

I had an awesome experience. Everyone was friendly and helpful. They all made my experience buying a new vehicle hassle free. I love my new car More

by Kelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blyth
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Jul 08, 2021 -

Mercedes-Benz of Maui responded

Hi Kelley, Congratulations on your newly purchased vehicle! We are so happy to hear that Chris made your car purchasing journey awesome and that you are loving your new vehicle! We hope you enjoy every mile out of it and are here for you should you have any questions or Mercedes-Benz needs! Take care! Your Friends and Family at Mercedes-Benz of Maui

March 28, 2021

J.D. is wonderful. The lounge was like a second office for me. I was almost disappointed they finished so early! J.D. even brought me a Crispy Creme Doughnut! I wish you had more loaners available but my More

by kathyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Macias
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Mar 29, 2021 -

Mercedes-Benz of Maui responded

Hi Kathy, We greatly appreciate you taking the time to post your 5-star review! It's really rewarding hearing that J.D. was able to assist and provide you with amazing service throughout your visit with us. Glad to hear we were able to have your vehicle repaired and returned to you all within a timely fashion. Our team of experts are looking forward to working with you for many more years to come! Take Care, Your Friends and Family at Mercedes-Benz of Maui

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