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Mercedes-Benz of Maui
Kahului, HI
109 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 109 reviews
June 15, 2019
Great Service Very happy with the excellent service! Was never disappointed during the entire time waiting for a particular part to come in due to the great commu Very happy with the excellent service! Was never disappointed during the entire time waiting for a particular part to come in due to the great communication with JD. More
by LuvMB
Employees Worked With
J. D. Macias
May 09, 2019
Appreciated! The experience was easy and convenient. I especially appreciated the ride home and the pick up to go back and pick my car up. I feel the staff know The experience was easy and convenient. I especially appreciated the ride home and the pick up to go back and pick my car up. I feel the staff know me. More
by Molly Brown's Mom
Employees Worked With
J.D. in service and Dan for the driver.
May 08, 2019
safety check/cracked windshield When I went to my car on the morning of the scheduled safety check, I was distressed to find the windshield cracked! Still upset when I arrived at dea When I went to my car on the morning of the scheduled safety check, I was distressed to find the windshield cracked! Still upset when I arrived at dealership. JD took care of everything. He calmed me down, made arrangements for new glass and assured me everything would work out fine. Thanks More
by MBfan
Employees Worked With
JD
April 29, 2019
Convenient Service Was able to drop off car and get a loaner for the day. When service was done I was not able to get back before they closed. Picking up in the next mor Was able to drop off car and get a loaner for the day. When service was done I was not able to get back before they closed. Picking up in the next morning worked out perfectly. More
by Dlsalse
Employees Worked With
JD
March 20, 2019
Excellent service Truly a great experience.easy to schedule, drop off , communicated when complete. Clean facilities, courteous staff . I will recommend this dealer for Truly a great experience.easy to schedule, drop off , communicated when complete. Clean facilities, courteous staff . I will recommend this dealer for sales and service to my associates. Thank you for a great experience More
by Adam 12
Employees Worked With
Cameron
March 19, 2019
Good customers service My car was fixed in a matter of time, (anti theft)& safety check done. The mechanics at Mercedes are the best and keep up the good work. Kudos for My car was fixed in a matter of time, (anti theft)& safety check done. The mechanics at Mercedes are the best and keep up the good work. Kudos for everyone More
by Maharepa
Employees Worked With
Jay
March 06, 2019
Great customer service Service Department provided great customer service. Staff was very professional, friendly, respectable and efficient. I felt very comfortable and Service Department provided great customer service. Staff was very professional, friendly, respectable and efficient. I felt very comfortable and went home a happy customer! Keep up the good work! More
by LuvMB
Employees Worked With
Cameron Camara and Javier Macias
January 30, 2019
Fantastic Service! I had warranty work done and all was scheduled and done as needed. Very happy with all of the work that was done. Customer service was superb! Thanks I had warranty work done and all was scheduled and done as needed. Very happy with all of the work that was done. Customer service was superb! Thanks More
by Dlsalse
Employees Worked With
Jd, Cameron
December 31, 2018
Staff was pleasant The service department did their best to get me in and out as quick as possible. Do their best to get your problem is finished on time. The service department did their best to get me in and out as quick as possible. Do their best to get your problem is finished on time. More
by Kaanapalitom
Employees Worked With
Javier Macias
December 16, 2018
Staff at dealership Very pleasant staff who explain what they are doing and what needs to be addressed in the future. Everything was accomplished in a timely manner! Very pleasant staff who explain what they are doing and what needs to be addressed in the future. Everything was accomplished in a timely manner! More
by Annie
Employees Worked With
Hank Rapoza...always a treat to visit with Hank!
