Mercedes-Benz of McKinney
McKinney, TX
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I had such a fabulous experience with the Service Dept! Such an impressive Team of guys! I will certainly buy my next Mercedes from Mercedes Benz of McKinney! Such an impressive Team of guys! I will certainly buy my next Mercedes from Mercedes Benz of McKinney! More
After searching for quite some time, I finally found an S-Class Coupe in the exact color and configuration I had been looking for. I reached out to the dealership and was connected with Joshua Hannah, and S-Class Coupe in the exact color and configuration I had been looking for. I reached out to the dealership and was connected with Joshua Hannah, and from the very first conversation, I knew I was working with someone professional, knowledgeable, and transparent. Since I live in South Florida, purchasing the vehicle required a significant level of trust. I was buying the car completely sight unseen and relying solely on the information, photos, and videos Joshua provided. He did an excellent job communicating throughout the process, promptly answering my questions and providing detailed photos and videos that accurately represented the vehicle's condition. The entire transaction was straightforward and stress-free. We were able to negotiate a fair, win-win deal, complete the paperwork remotely, and arrange transportation without any complications. A few days later, the vehicle arrived at my doorstep exactly as described. What impressed me most was the condition of the car. This is a 2015 Mercedes-Benz, yet it looks and feels like a vehicle that is only a few years old. The paint, interior, wheels, engine compartment, and undercarriage were all exceptionally clean and well-maintained. In fact, after taking the vehicle to my local Mercedes-Benz dealership for a service inspection, the service advisor commented that he had rarely seen a Mercedes of this age in such pristine condition. He specifically pointed out how remarkably clean the undercarriage and engine bay were, which speaks volumes about how well the vehicle had been cared for throughout its life. Purchasing a vehicle remotely can be intimidating, but Joshua made the process seamless from start to finish. His honesty, communication, and attention to detail gave me complete confidence in my purchase. I would not hesitate to buy another vehicle from Joshua and this dealership, even from hundreds of miles away. If you're considering purchasing a vehicle from them—especially a specialty or luxury vehicle—you can do so with confidence. My experience exceeded expectations, and I couldn't be happier with my S-Class Coupe. More
Great service department and working with Clay and Jesus is very good!! I have owned Mercedes since 1966 in our family and have enjoyed all of our cars! is very good!! I have owned Mercedes since 1966 in our family and have enjoyed all of our cars! More
Best car buying experience I ever had, everyone from Lindsay to Glenn the sales person , to Will in Finance , David the sales manager and Mary who delivered car for us. Thank you MB McKinney and Sonic Lindsay to Glenn the sales person , to Will in Finance , David the sales manager and Mary who delivered car for us. Thank you MB McKinney and Sonic .. Awesome sales team !!!! More
I was impressed with the initial purchase of my vehicle, it was a smooth process. However, I am even more impressed by how quickly the team worked with me and resolved an issue that arose after I purchased it was a smooth process. However, I am even more impressed by how quickly the team worked with me and resolved an issue that arose after I purchased the vehicle. I was expecting an ordeal and everyone (both sales and finance) was quick to problem solve and made the resolution painless. That is impressive customer service! More





