6 Mercedes-Benz Dealers near 75070near 75070

We had an exceptional experience with Mercedes-Benz of - smkepner

We had an exceptional experience with Mercedes-Benz of Plano while purchasing our new GLE450. We negotiated the deal with Ryan from out of state. He worked with us to get us the exact trim and features we wanted. There were no surprises when we arrived after a three hour drive. The deal we negotiated remotely was the deal upon arrival. Nick in finance was great with the paperwork. Finally, Tyler stayed late to run us through the new tech in the vehicle. So much better than our prior car purchasing experiences. Despite the new car cost it was painless!

My husband and I recently purchased two vehicles from - m

My husband and I recently purchased two vehicles from Mercedes-Benz of McKinney, an S-Class and a GLE. Along the way, we ended up working with sales, service, and management, which I think gives us a unique perspective on the dealership. If you’re shopping for a Mercedes, I highly recommend working with Glenn. We visited the dealership several times during our search and probably sat in what felt like every vehicle on the lot. I have issues with my hip leg and deal with chronic pain, so finding the right vehicle was more complicated than simply picking a model. Glenn was patient, knowledgeable, and never made me feel rushed. He took the time to answer questions, explain options, and help us find the vehicles that were the right fit for our needs. At other dealerships, we often felt overlooked. It sometimes felt like we were a bother, or that assumptions were being made about what we could or couldn’t afford because we preferred to be thoughtful about our purchase rather than simply jumping to the most expensive vehicle on the lot. Perhaps that’s just my perception, but the difference was noticeable. Nothing like that ever happened with Glenn or anyone else at Mercedes-Benz of McKinney. After all the searching both here and at other dealerships, we purchased a Certified Pre-Owned S-Class and a new GLE. Unfortunately, we experienced an issue with the seat in the S-Class and a few of the vehicle’s safety features. While I wish that had never happened, the way the dealership handled it gave me even more confidence in doing business with them. My first point of contact was Andres in the service department, and he was wonderful to work with. He kept us informed, was always responsive, and genuinely cared about helping us resolve the issue. Throughout the process, he consistently looked for ways to make things as convenient as possible for us. Andres also coordinated the repairs and did an excellent job. I always felt like the vehicle was receiving the attention it deserved, and he took the time to explain what was being done and answer my questions. He handled the situation professionally from start to finish, and I always felt confident that the dealership was taking my concerns seriously. However, as we worked through the situation, I ultimately decided I would be more comfortable transitioning into a brand-new vehicle. David was instrumental in helping make that happen. I’ll be honest, going into those conversations, I expected I would have to push hard to be taken seriously and arrive at a fair solution. Instead, David listened, understood our concerns, and worked with us to find a solution that we felt was fair. At every step, he was professional, thoughtful, and focused on helping us move forward. One thing I really appreciated was that nobody ever made us feel like we were being handed off or pushed aside. From Glenn, to Andres, to David, everyone was helpful, responsive, and genuinely wanted to help. They made the process much easier than it could have been. While I’m sure the issues we experienced were an anomaly, it matters a lot how a business responds when something unexpected does happen. We were treated fairly, communicated with honestly, and never felt like our concerns were being dismissed. Because of that, I would have no hesitation purchasing another vehicle from Mercedes-Benz of McKinney. We love both our S-Class and our GLE, and we’re very appreciative of the way the entire team took care of us.

I purchased pre-owned and remotely. - dwoodskc

I purchased pre-owned and remotely. I flew in, they picked me up, and the vehicle looked even better than I expected. An issue arose right after the sale and they handled it with integrity. I would buy from them again.

I recently stopped by Rockwall County Volkswagen to test - Laz

I recently stopped by Rockwall County Volkswagen to test drive a VW Arteon, I couldn’t be happier with the entire experience. From the moment I walked in, I felt welcomed and genuinely taken care of. A huge shoutout to my amazing saleswoman Laporsha she was patient, knowledgeable, and truly went above and beyond to make sure I found exactly what I was looking for. She made the whole process feel easy and stress-free, which I really appreciated. The finance managers, Drew and Azhar, were equally fantastic. They explained everything clearly, answered all my questions, and made sure I got the best deal possible without any pressure or surprises. I had the opportunity to work with Drew at Audi Dallas last year and he continues to be equally as friendly, knowledgeable and overall great experience. During this transaction I worked more with Azhar, and he was equally amazing! Very detailed, and takes his time to explain all of the numbers in Finance and helps you add additional coverages like an extended warranty and GAP, but most importantly he’s very straight forward about the coverages, provides a great price for them and really is interested in what is best for the customer. Lastly, I want to thank Sam, the sales manager, for running such a professional and friendly team. Sam and stepped in and made sure I had the best deal possible. Sam did not make me feel pressure, and truly also cared about what made me as a customer happy. It’s clear that customer satisfaction is a priority here, and it really shows in how they do business. I’m very happy to see this family owned dealership here in our small town of Fate, Texas. They are truly the definition of Southern Hospitality in a car dealership form. If you’re looking for a new or used Volkswagen and want a smooth, honest, and enjoyable buying experience, I highly recommend checking out Rockwall County Volkswagen and be sure to ask for Laporsha, Azhar, Drew or Sam, they were all amazing to work with.