Mercedes-Benz of McKinney

My service manager was outstanding, very professional. Polite and helpful. All was completely explained and I was kept apprised as the service was performed. If all service advisor are like mine you deal Polite and helpful. All was completely explained and I was kept apprised as the service was performed. If all service advisor are like mine you dealership would be rated number one in the metro plex. More

Salesman Doug Burton was amazing and very knowledgeable about the cars. We are very happy to have him as our salesman. about the cars. We are very happy to have him as our salesman. More

I had a rather complex problem with my Sprinter and Stephen my service advisor was very helpful. I have three different Mercedes and have taken them to Plano for years. I live here in McKinney and I’m Stephen my service advisor was very helpful. I have three different Mercedes and have taken them to Plano for years. I live here in McKinney and I’m so glad I made the switch More

The service advisors were professional and friendly. Accommodating request to help assist my car needs Accommodating request to help assist my car needs More

It was a pleasure to buy my car with guys I liked so much the service. the service. More

Stephen Wolston is a great Service Rep! He always goes above and beyond to personalize the premium services of the dealership to my exact needs. It is an easy choice for where I take my Me He always goes above and beyond to personalize the premium services of the dealership to my exact needs. It is an easy choice for where I take my Mercedes. More

We live in Van Alstyne and pass regularly by dealership watched it grow. Must be growing for a good reason. I have spoken with different consultants for at least 3 years and always treated respectfully a watched it grow. Must be growing for a good reason. I have spoken with different consultants for at least 3 years and always treated respectfully and patience. More

Michael in the Service was great! Very professional and very kind, even after I thought that my key blade was lost within the service dept. He ordered a replacement, which wasn't nece Very professional and very kind, even after I thought that my key blade was lost within the service dept. He ordered a replacement, which wasn't necessary after I realized that I hadn't lost it at all. That's what I consider going over and above! Grateful! More

Your service team is great but sale team wasn’t impressive. Some were incompetent at all impressive. Some were incompetent at all More

I’ve been working with Mercedes McKinney since July 2023 for all my service and warranty requirements. Great to work with. I higher recommend. for all my service and warranty requirements. Great to work with. I higher recommend. More