Mercedes-Benz of McKinney

Great customer service especially from Mary. Also Will in Finance was awesome. I would highly recommend this dealership to anyone. Also Will in Finance was awesome. I would highly recommend this dealership to anyone. More

We did not have an appointment for service today and we had an emergency and they took his ride in and we’re very helpful. had an emergency and they took his ride in and we’re very helpful. More

Always receive excellent service from this dealership . Gabe Harris my service advisor is excellent at explaining everything Gabe Harris my service advisor is excellent at explaining everything More

Good information by Nathan. Explain the problem and repairs made. Will my issues if needed Explain the problem and repairs made. Will my issues if needed More

I had a Wonderful experience! This was my first Mercedes and the dealership was easy to work with, helpful, and transparent. Great service This was my first Mercedes and the dealership was easy to work with, helpful, and transparent. Great service More

Excellent staff who are fair, knowledgeable and competent. They listen to you as to what your needs and preferences are in a car. competent. They listen to you as to what your needs and preferences are in a car. More

Our service person Gabe does an outstanding job each time we visit the dealership. He is attentive to whatever concerns we may have at the time and always professional. We love the McKinney team! we visit the dealership. He is attentive to whatever concerns we may have at the time and always professional. We love the McKinney team! More

I had such a fabulous experience with the Service Dept! Such an impressive Team of guys! I will certainly buy my next Mercedes from Mercedes Benz of McKinney! Such an impressive Team of guys! I will certainly buy my next Mercedes from Mercedes Benz of McKinney! More

One of the best car buying experience I’ve ever had! !! Salesman to financing, all done in a very professional manner. !! Salesman to financing, all done in a very professional manner. More

After searching for quite some time, I finally found an S-Class Coupe in the exact color and configuration I had been looking for. I reached out to the dealership and was connected with Joshua Hannah, and S-Class Coupe in the exact color and configuration I had been looking for. I reached out to the dealership and was connected with Joshua Hannah, and from the very first conversation, I knew I was working with someone professional, knowledgeable, and transparent. Since I live in South Florida, purchasing the vehicle required a significant level of trust. I was buying the car completely sight unseen and relying solely on the information, photos, and videos Joshua provided. He did an excellent job communicating throughout the process, promptly answering my questions and providing detailed photos and videos that accurately represented the vehicle's condition. The entire transaction was straightforward and stress-free. We were able to negotiate a fair, win-win deal, complete the paperwork remotely, and arrange transportation without any complications. A few days later, the vehicle arrived at my doorstep exactly as described. What impressed me most was the condition of the car. This is a 2015 Mercedes-Benz, yet it looks and feels like a vehicle that is only a few years old. The paint, interior, wheels, engine compartment, and undercarriage were all exceptionally clean and well-maintained. In fact, after taking the vehicle to my local Mercedes-Benz dealership for a service inspection, the service advisor commented that he had rarely seen a Mercedes of this age in such pristine condition. He specifically pointed out how remarkably clean the undercarriage and engine bay were, which speaks volumes about how well the vehicle had been cared for throughout its life. Purchasing a vehicle remotely can be intimidating, but Joshua made the process seamless from start to finish. His honesty, communication, and attention to detail gave me complete confidence in my purchase. I would not hesitate to buy another vehicle from Joshua and this dealership, even from hundreds of miles away. If you're considering purchasing a vehicle from them—especially a specialty or luxury vehicle—you can do so with confidence. My experience exceeded expectations, and I couldn't be happier with my S-Class Coupe. More