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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
382 Reviews

382 Reviews of Mercedes-Benz of McKinney - Service Center

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May 17, 2024

Great customer service. I was fortunate to have worked with Gabe Harris, who’s extremely professional and courteous. He answered all my questions in a timely manner. I trul More

by tvo_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 12, 2024

Everyone at Mercedes of McKinney has been very helpful and efficient. Mike Johnson has taken care of us and it has been a pleasure dealing with him. Always knowledgeable and courteous. It’s so refreshing More

by Stanleyhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 11, 2024

Excellent communication and service. Appointment was available next day for services. Friendly and professional people. More

by Shelley H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Jesus Pachicano
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 11, 2024

Maintenance car service is exceptional. Gabe is the best manager ever. Prompt and professional. We call him the “Car Whisperer” More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 11, 2024

Mr. Michael Johnson the service manager provided exceptional service and communication. He by far is a valued member of your team. The multiple services I have received at Mercedes of McKinney i More

by Southpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 09, 2024

My service was great and I felt well cared for and went over and above in service. My service manager did a super great job setting up a pick up for me and making sure my car was taken care of. He even f More

by kitkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 09, 2024

Very pleased with this dealership. Had my car fixed at MB Mckinney. The job was done right the first time, staff was very professional and kept me updated through the whole process. More

by AB.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 09, 2024

Excelente costumers service my car miss a part to set a metal dish they order for mi and fixed. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 04, 2024

Agent Cristian is an amazing worker. He took his time to help me out and I was satisfied More

by maloba97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 02, 2024

We always receive Great service, follow up calls and messages with the updates on our car. More

by Jamie.streeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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