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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
370 Reviews

370 Reviews of Mercedes-Benz of McKinney - Service Center

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March 14, 2024

Spotless dealership…Great selection of AMG models. Customer and military friendly. Location is easily accessed from major highway. Service providers were familiar with car..Completed recall work…..Wen More

by SLTWLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 07, 2024

My car was serviced on time and all the repairs was taken care properly . The sales representative Jesus did a great job . Excellent customer service. More

by Joke
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to Mercedes-Benz of McKinney! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2024

They do a great job on telling you what they find and the options you have on how-to tackle the issue. Very professional and makes sure you are taken care of. More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to Mercedes-Benz of McKinney! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2024

Good environment and good customer service. we always have good experience with the help and service. More

by Zhangxiaoyun118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gave Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 03, 2024

Easy to schedule service, once I arrived I was greeted by friendly staff. Jesus was assigned to my case and was super helpful and knowledgeable. Everyone I had contact with was warm and welcoming. More

by lydia_clemmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus and 2 transport guys
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 26, 2024

Very good customer services provided. Gabe listened to my concern regarding the repeated issue and went above and beyond to address it with upper management. Therefore, this experience w More

by sigh1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 14, 2024

Jesus always takes care of his customers and always cares for his customers needs and concerns. More

by tiger_michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 14, 2024

Service was prompt and well managed! This was our first time to visit the McKinney Mercedes Benz dealership and we were very pleased with the service. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 14, 2024

Cristian was fantastic to work with. He was friendly, personable, and explained everything in detail. He wasn't pushy but laid out the reasons why services were important. He treated my More

by LoveMyAMGGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 13, 2024

Excellent service, friendly and the place is always clean and lots of refreshments including coffee while you wait More

by knewhouse0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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