Mercedes-Benz of McKinney - Service Center
McKinney, TX
370 Reviews of Mercedes-Benz of McKinney - Service Center
Spotless dealership…Great selection of AMG models. Customer and military friendly. Location is easily accessed from major highway. Service providers were familiar with car..Completed recall work…..Wen Customer and military friendly. Location is easily accessed from major highway. Service providers were familiar with car..Completed recall work…..Went above by calling local tire dealer for recommendation on purchasing tires for emergency trip More
They do a great job on telling you what they find and the options you have on how-to tackle the issue. Very professional and makes sure you are taken care of. options you have on how-to tackle the issue. Very professional and makes sure you are taken care of. More
Easy to schedule service, once I arrived I was greeted by friendly staff. Jesus was assigned to my case and was super helpful and knowledgeable. Everyone I had contact with was warm and welcoming. friendly staff. Jesus was assigned to my case and was super helpful and knowledgeable. Everyone I had contact with was warm and welcoming. More
Very good customer services provided. Gabe listened to my concern regarding the repeated issue and went above and beyond to address it with upper management. Therefore, this experience w Gabe listened to my concern regarding the repeated issue and went above and beyond to address it with upper management. Therefore, this experience was excellent and I am hoping this time the repair is fixed so the same issue will not become an annual problem. Thank you Gabe on behalf of Mercedes Benz. More
Service was prompt and well managed! This was our first time to visit the McKinney Mercedes Benz dealership and we were very pleased with the service. This was our first time to visit the McKinney Mercedes Benz dealership and we were very pleased with the service. More
Cristian was fantastic to work with. He was friendly, personable, and explained everything in detail. He wasn't pushy but laid out the reasons why services were important. He treated my He was friendly, personable, and explained everything in detail. He wasn't pushy but laid out the reasons why services were important. He treated my car with the utmost care. It continues to be worth every minute of my 30 minute drive (and passing another Mercedes dealership) to have my vehicle serviced by Mercedes Benz of McKinney. More