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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
382 Reviews

382 Reviews of Mercedes-Benz of McKinney - Service Center

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March 15, 2025

Your service team is great but sale team wasn’t impressive. Some were incompetent at all More

by kmlee0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michale Johnson
Report | Print
Mar 20, 2025 -

Mercedes-Benz of McKinney responded

Kmlee0303, we regret to hear that you had this experience with us. We hope you are willing to give us another chance. Please reach out to us at (844) 302-4009 so we can work towards a resolution.

March 14, 2025

I’ve been working with Mercedes McKinney since July 2023 for all my service and warranty requirements. Great to work with. I higher recommend. More

by E May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Report | Print
Mar 16, 2025 -

Mercedes-Benz of McKinney responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 14, 2025

Exceptional service and go out of the way get stuff done. Meet the timely delivery More

by anaqvi92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
Report | Print
Mar 20, 2025 -

Mercedes-Benz of McKinney responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

I brought my car in with a list of problems that were resolved quickly . Michael Johnson and team did a great job. More

by stacy_stpierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Report | Print
Mar 12, 2025 -

Mercedes-Benz of McKinney responded

Hi there, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 09, 2025

I purchased another Mercedes because of the service I receive. Gabe is the Absolute Best! More

by ccmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
Report | Print
Mar 13, 2025 -

Mercedes-Benz of McKinney responded

Hi there, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2025

I was helped immediately and my loaner car was ready. My car was ready within 3 hours. More

by suanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Report | Print
Mar 12, 2025 -

Mercedes-Benz of McKinney responded

Hi there, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

I highly recommend MB McKinney for sales and service. They always go beyond your expectations More

by MAHMOH007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Report | Print
Mar 09, 2025 -

Mercedes-Benz of McKinney responded

Hi there, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

February 28, 2025

Came in for A7 service and our service advise explained everything, found some on line discounts that saved us some money and the work was done perfectly. More

by Mstover8657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Report | Print
Mar 02, 2025 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to Mercedes-Benz of McKinney! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

excellent customer service. very efficient. Michael Johnson is the best when it comes to taking care of the customer More

by glencrbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael Johnson
Report | Print
Feb 27, 2025 -

Mercedes-Benz of McKinney responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of McKinney

February 23, 2025

My experience was top notch! My advisor Stephen made sure I was in the know about my car from beginning to end the day of my service. Customer service skills are outstanding. More

by ericascott0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Feb 26, 2025 -

Mercedes-Benz of McKinney responded

Hi Erica, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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