Mercedes-Benz of McKinney - Service Center

I had a rather complex problem with my Sprinter and Stephen my service advisor was very helpful. I have three different Mercedes and have taken them to Plano for years. I live here in McKinney and I’m Stephen my service advisor was very helpful. I have three different Mercedes and have taken them to Plano for years. I live here in McKinney and I’m so glad I made the switch More

The service advisors were professional and friendly. Accommodating request to help assist my car needs Accommodating request to help assist my car needs More

Stephen Wolston is a great Service Rep! He always goes above and beyond to personalize the premium services of the dealership to my exact needs. It is an easy choice for where I take my Me He always goes above and beyond to personalize the premium services of the dealership to my exact needs. It is an easy choice for where I take my Mercedes. More

Your service team is great but sale team wasn’t impressive. Some were incompetent at all impressive. Some were incompetent at all More

Michael in the Service was great! Very professional and very kind, even after I thought that my key blade was lost within the service dept. He ordered a replacement, which wasn't nece Very professional and very kind, even after I thought that my key blade was lost within the service dept. He ordered a replacement, which wasn't necessary after I realized that I hadn't lost it at all. That's what I consider going over and above! Grateful! More

Exceptional service and go out of the way get stuff done. Meet the timely delivery Meet the timely delivery More

I’ve been working with Mercedes McKinney since July 2023 for all my service and warranty requirements. Great to work with. I higher recommend. for all my service and warranty requirements. Great to work with. I higher recommend. More

I brought my car in with a list of problems that were resolved quickly . Michael Johnson and team did a great job. resolved quickly . Michael Johnson and team did a great job. More

I purchased another Mercedes because of the service I receive. Gabe is the Absolute Best! receive. Gabe is the Absolute Best! More

I was helped immediately and my loaner car was ready. My car was ready within 3 hours. My car was ready within 3 hours. More