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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
382 Reviews

382 Reviews of Mercedes-Benz of McKinney - Service Center

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October 18, 2024

Jesus P. went above and beyond and was very helpful and made sure I was comfortable and satisfied. He genuinely cared and addressed my concerns. The shuttle More

by Rontelldat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus P.
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2024

Clean, comfortable, courteous staff, closer than any other to home, communicated clear, concise attention to concerns More

by Deborah
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to our store! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit!

October 14, 2024

Stephen Wilson was extremely helpful and Very informative as usual, he goes beyond the call of duty in providing impeccable Service. thank you, Stephen More

by Houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wilson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Houston, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

My service advisor, Steven, and Adam Presser, were amazing. I was very pleased with my car’s performance after repair. More

by Libbycs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and Adam Presser
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

October 01, 2024

Excellent job by Gabe Harris and the service department team today. Service completed and had my vehicle back ahead of my expectations. Wouldn't take my Mercedes anywhere else. More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

John, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

September 30, 2024

Sum it all up, fast, friendly service. I felt the family atmosphere when dropping my vehicle off. Everyone was very professional. More

by Tbaker06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2024

Very attentive personel and great service experience overally. I would recommend this service to everyone More

by akkoem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2024

Stephen always does a professional Job! Very focused on taking care of customers for Mercedes of McKinney. More

by 23@prosper.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to our store! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit!

September 22, 2024

Great service, from greeting to job completion, all work was done in a very professional way. Thanks to the service advisor, technicians, shuttle drivers, and everyone at the shop. More

by Rbrtrvr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gave Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to our store! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit!

September 18, 2024

I had a very good experience with the service and the service agent. He met my expectations. More

by susanv35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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