Mercedes-Benz of McKinney - Service Center

Excellent service and service man assigned to me understand my concerns. He fixed all my concerns. Service man very sincere to job!!! understand my concerns. He fixed all my concerns. Service man very sincere to job!!! More

Christian Maldano in Mckinny dealership is awesome! He was very thorough in handling my problem. I appreciate all his effort to accommodate my concerns. He was very thorough in handling my problem. I appreciate all his effort to accommodate my concerns. More

We cannot thank Cristian enough for going above and beyond taking care of our needs today! What was a very stressful situation was eased by the care and attention Cristian gave us! He definitely de beyond taking care of our needs today! What was a very stressful situation was eased by the care and attention Cristian gave us! He definitely deserves many accolades for the care he gave us! More

I waited for my car. Time estimated was a little less than actual, it was about an hour more. But we added a couple of things. Courteous good service. Time estimated was a little less than actual, it was about an hour more. But we added a couple of things. Courteous good service. More

Excellent service rep very polite and knowledgeably,friendly. Unlikely not young reps mostly on social media when communicating with you.. Hope I have to deal with him on every visit. knowledgeably,friendly. Unlikely not young reps mostly on social media when communicating with you.. Hope I have to deal with him on every visit. Gave exact time frame not like others 20 min more turn out to whole 5 hours as on previous trips More

They have very good customer service and an awesome atmosphere! You can always count that your needs will be address and fulfilled. The dealership is very clean and nice. It’s friendly and they make y atmosphere! You can always count that your needs will be address and fulfilled. The dealership is very clean and nice. It’s friendly and they make you feel like family ! More

Christian Maldarnarfo is great to work with. He is caring and accommodating and listens to concerns He is caring and accommodating and listens to concerns More

I made it to the service bay 15 min before closing- in bad need of a new tire after a looong day of traveling and a flat tire. These guys stayed late and were so kind about it. My tire was installed and t bad need of a new tire after a looong day of traveling and a flat tire. These guys stayed late and were so kind about it. My tire was installed and they even made time to do a rotation. Good heavens. 10/10 More

Had to drop off my car for service and I was running late. The service dept closed at 6 and I wasn’t going to make it until probably 6:15. My husband that was meeting me there went in and spoke to Micha late. The service dept closed at 6 and I wasn’t going to make it until probably 6:15. My husband that was meeting me there went in and spoke to Michael and he without hesitation said I’ll wait until she gets here. Michael was great to work with. More

Staffs are friendly. Fast check in process. Easy to accept extra service or decline via text. Fast check in process. Easy to accept extra service or decline via text. More