Mercedes-Benz of McKinney - Service Center

My service advisor Gabriel Harris excellent service advisor. But the technician was negligent in completing their work properly. The need to pay more attention to avoid damaging customers car. Thank advisor. But the technician was negligent in completing their work properly. The need to pay more attention to avoid damaging customers car. Thanks! More

I would like to commend Jesus, my service advisor, for his professionalism, care, and willingness to help the customer and being available throughout the service time to answer any questions and/or explai his professionalism, care, and willingness to help the customer and being available throughout the service time to answer any questions and/or explain and provide clarification. All of the above in addition to his energetic personality made the service seamless and very pleasant. I'm thankful for service advisor like Jesus. Thank you! More

Friendly made sure to call me by name. Made sure I knew what would be done. Area was super clean Made sure I knew what would be done. Area was super clean More

They always take care of my car’s problems fast! ! Staff is always friendly and curious!! ! Staff is always friendly and curious!! More

Had wonderful experience here. Easy to check car in and out. No delays. Jesus was such a pleasure to deal with in regards to communication and answering questions etc. highly recom Easy to check car in and out. No delays. Jesus was such a pleasure to deal with in regards to communication and answering questions etc. highly recommend. More

They were very helpful to accommodate me in a short notice The service and the work I requested was completed in a timely manner and to my satisfaction notice The service and the work I requested was completed in a timely manner and to my satisfaction More

Outstanding service, Gabe my service advisor was excellent as always. Attentive, professional makes you feel valued! excellent as always. Attentive, professional makes you feel valued! More

Service personnel are the best of all Mercedes dealerships that we are aware of. They are knowledgeable and communicate extremely well. The welcome personnel are amazing in their recall and init dealerships that we are aware of. They are knowledgeable and communicate extremely well. The welcome personnel are amazing in their recall and initiative for customer service. More

Pretty happy with the way Mercedes of McKinney take care of my car, recommend them of my car, recommend them More

We were on a trip out of state when the engine light came on. We locate the dealership for service. Gabe Harris and the service tech assisted us immediately. The issue was remedy in a timely manner allowing on. We locate the dealership for service. Gabe Harris and the service tech assisted us immediately. The issue was remedy in a timely manner allowing us to proceed with our trip worry free. Special thank you to Gabe and your dealership for the great customer service. More