Mercedes Benz of Medford

Excellent service and very professional staff. Great communication. Service included a clean and vacummed car! Great communication. Service included a clean and vacummed car! More

Great experience! The work was done quickly and the wash/clean was amazing. Friendly people and service. Just what you would expect from Mercedes. The work was done quickly and the wash/clean was amazing. Friendly people and service. Just what you would expect from Mercedes. More

Just purchased 2023 C300 from Mercedes of Medford and our purchase experience was exceptional. We live in the San Francisco Bay Area and most of the purchase arrangements were made online and by phone. W our purchase experience was exceptional. We live in the San Francisco Bay Area and most of the purchase arrangements were made online and by phone. We worked with Eric Ordinez who was outstanding. Very responsive and informative. His boos Gary was very helpful. We drove 5.6 hours to pick up the car. When we got there everything was ready. Car, paper work, and loan documents were ready for our signature. The finance manager Mario was amazing. They kept every agreement we made and delivered on every promise. We will definitely purchase our next Mercedes from them. The long drive was worth it More

Excellent service and follow through. Chad did a great job in drop off and pick up. Shanon was respectful and helpful in coordinating All aspects of the repair Chad did a great job in drop off and pick up. Shanon was respectful and helpful in coordinating All aspects of the repair More

Staff is professional and eager to assist with any issues. Good communication with customer. Very accommodating with courtesy vehicle. issues. Good communication with customer. Very accommodating with courtesy vehicle. More

Always wonderful service Battery was low, changed same day. Have great service every time we’re there! day. Have great service every time we’re there! More

Superb support, maintenance, consideration of my time, needs and preferences. As always Shannon and her team represent an "Gold Standard" for customer service to owners of Mercedes Benz in the Northwest needs and preferences. As always Shannon and her team represent an "Gold Standard" for customer service to owners of Mercedes Benz in the Northwest U.S. More

Excellent dealership with great customer service. From sales to service MBOM is the place I take my Mercedes GSL 450. From sales to service MBOM is the place I take my Mercedes GSL 450. More

Took my wife's ML500 in for service and my service advisor (Dan Wolf) was excellent. He took the time to explain the necessary repairs before and after the service was complete. I even set up additi advisor (Dan Wolf) was excellent. He took the time to explain the necessary repairs before and after the service was complete. I even set up additional services for the following month due to the sincerity and courtesy Mr. Wolf showed me throughout this process. Working with Mr. Wolf and this dealership has alwasys been a pleasant experience. More