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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,169 Reviews

1,170 Reviews of Mercedes-Benz of Midlothian - Service Center

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July 01, 2025

Ragina is absolutely outstanding! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! More

by MGREENIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Ms Cutler was professional, kind, and helpful I enjoyed the stellar service provided at your dealership. My thanks to the Midlothian team. Dr. Wells More

by 2DRSABRINAWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Scott Lambert is the best! He is always there to help you! Very knowledgeable person!! More

by lguti2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

My RV was serviced quickly. Also, I was pleasantly surprised that the state inspection was free. More

by GUYCARPANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

The one who handled me was considerate,Ti timely service,welcoming and went an extra mile to give me a gift. However,after leaving the dealership I noticed the car was shaking and not riding smooth More

by VINACHAGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
June 30, 2025

Ms. Ragina consistently exemplifies the qualities of an exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels priori More

by JASON.MOORE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Bad communication skills. Didn’t share clear details of the repair performed on my vehicle. More

by tharisova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Cutler
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Dealership misled me about pricing for routine maintenance. Need to be more honest in advertising. More

by Ike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheyne Hoke
June 28, 2025

Enjoy working with Scott. Everyone is pretty friendly. Place is clean, good snacks, drink options More

by DJJAZZIEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Shane did an amazing job as always. He’s not only knowledgeable but he always goes above and beyond to make the experience as smooth as possible. More

by VTESTA1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek Hakki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
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