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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,209 Reviews

1,209 Reviews of Mercedes-Benz of Midlothian - Service Center

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July 22, 2025

The staff was incredibly friendly and helpful, and my experience is always great at this location. More

by DARCI.SIDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyne Hoke
July 21, 2025

The folks at Midlothian took really good care of us when we had an issue with our Sprinter based RV and were on the road passing through Richmond. They had us back on the road the next day! Thank you so m More

by Rbspahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

Everyone was very courteous and helpful. Had a easy and quick drop off and pick up was just a easy. More

by JOHN.jHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Very good. But also very expensive. Think about an alternative service provider. We will see More

by enyc3338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Great customer service and I was in and out at a reasonable time.I would recommend this dealership to everyone. More

by Tsmoore16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

This dealership makes servicing my Mercedes a first class experience and I recognize their wonderful hospitality. More

by CRHODES1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Ragina Fitz was very helpful with the whole process, she has exelent customer services skills. More

by RAFNA7945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Excellent service, professional and courteous staff. Seeing a video of the mechanic working on my car was amazing. Scott Lambert is a knowledgeable professional whom I trust implicitly to handle servi More

by HEIDIYOUNG410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tink in parts is super. Always helpful and very knowledgeable
July 19, 2025

I have used the Midlothian Mercedes Benz location for the last 10 plus years. They are quick to get you in and out. They are able to give you a loaner vehicle so you don't have to be inconvenienced by gettin More

by AMYDINARDI
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tink
July 18, 2025

Very welcoming dealership. Service person Scott lambert helped me with our problem. Thank you Scott!!! More

by PMKFRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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