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Mercedes-Benz of Midlothian - Service Center
Midlothian, VA
1,323 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,323 Reviews of Mercedes-Benz of Midlothian - Service Center
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September 18, 2025
Excellent dealership and service center. Scott Lambert is a wonderful service manager. Ryan is an amazing dealership manager! Scott Lambert is a wonderful service manager. Ryan is an amazing dealership manager! More
by Chetai
Employees Worked With
September 15, 2025
Great customer service and very knowledgeable technicians. I experience was enjoyable and would highly recommend! technicians. I experience was enjoyable and would highly recommend! More
by Tommy
Verified CustomerEmployees Worked With
September 14, 2025
Very clean. Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments More
by EWARE108
September 14, 2025
I’m very disappointed with Mercedes service. My car has been in for over a week on three different occasions, and each time the loaner car was dirty and restricted to only 75 miles. If a repair My car has been in for over a week on three different occasions, and each time the loaner car was dirty and restricted to only 75 miles. If a repair takes more than a week, there should not be such a mileage limit. More
by dharti87
Employees Worked With
September 13, 2025
The best customer service and they are very helpful and answered all questions thank you answered all questions thank you More
by MOHAMEDGARAWI
September 11, 2025
Scott L. was Awesome! I was able to text him with my issue and he advised to bring my car. He was able to review my car with the team and determine the issue. was Awesome! I was able to text him with my issue and he advised to bring my car. He was able to review my car with the team and determine the issue. He is just a professional at his job. More
by wilttp101
Employees Worked With
September 10, 2025
I have been to the dealership for service on several occasions and have always had a top tier experience. Staff members are consistently professional, courteous and accommodating. occasions and have always had a top tier experience. Staff members are consistently professional, courteous and accommodating. More
by shane62
September 10, 2025
I am super happy with the service for my GLE350. Nicole was fabulous and took care what needed was taken care of. I really appreciate her attention to detail. Great job!! Nicole was fabulous and took care what needed was taken care of. I really appreciate her attention to detail. Great job!! More
by jjgriffi501
Employees Worked With
September 10, 2025
Excellent comication about the level of maintenance needed for my 2023 Mercedes Sprinter 2500. Ms Frtz explained everything in detail. needed for my 2023 Mercedes Sprinter 2500. Ms Frtz explained everything in detail. More
by Ewashin
Employees Worked With
September 09, 2025
From start to finish, everything was well done. i have been this dealer successfully for years i have been this dealer successfully for years More
by DBROTHERTON2
Employees Worked With
