Mercedes-Benz of Midlothian - Service Center

Very professional and accommodating. Am happy with the results of repair and with the level of service. Am happy with the results of repair and with the level of service. More

They usually do a good job. But right now the wiper blade on the driver side leaves a dirty spot on the window. Should I bring it in or call? But right now the wiper blade on the driver side leaves a dirty spot on the window. Should I bring it in or call? More

The dealership is very attentive, professional and knowledgeable about any all aspects of of their vehicles. knowledgeable about any all aspects of of their vehicles. More

From my purchase over 2 years ago to servicing, I am very pleased. Ragina is excellent, professional, and very helpful as my service coordinator. All work done has been scheduled maintenance which makes me v pleased. Ragina is excellent, professional, and very helpful as my service coordinator. All work done has been scheduled maintenance which makes me very pleased with quality of my certified pre-owned 2021 Mercedes. I will continue to recommend this dealership to my family and friends. More

I don’t understand why the dealership charge extra from the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. More

Ragina was such a professional service advisor. All my questions addressed, all my concerns laid to rest. One of the better experiences I’ve had at a dealership. Thank you. All my questions addressed, all my concerns laid to rest. One of the better experiences I’ve had at a dealership. Thank you. More

Regina at the Midlothian Mercedes Benz service is the best. She takes personal interest in ensuring car is taken care of. Good communication skills and most importantly ensures any issue is taken care o best. She takes personal interest in ensuring car is taken care of. Good communication skills and most importantly ensures any issue is taken care of. I came to her from abroad street Mercedes Benz’s service which I was not happy with. OMG it is a mark difference between Broad street and Midlothian . Even though both owned the same parent company but Midlothian one feels like true Mercedes class service. More

Mercedes Benz of Midlothian is awesome. I have had great experiences with them for the past 10 years. I have had great experiences with them for the past 10 years. More

Excellent, as always! Alan was gracious and efficient getting me checked in, service desk personnel were as well. Alan was gracious and efficient getting me checked in, service desk personnel were as well. More

Uppn collection of vehicle, as arranged, it had not been communicated internally with other departments who had no knowledge the car was ready. While the fault does seem to be addressed, a breakdown of both communicated internally with other departments who had no knowledge the car was ready. While the fault does seem to be addressed, a breakdown of both diagnosis and repairs completed is yet to be shared/given. More