Mercedes-Benz of Midlothian - Service Center

Very pleased with my service thank you so much, for your help will continue to patronize you help will continue to patronize you More

Regina was very informative with what to expect with the service. There was a video showing the actual work being done which I found assuring. service. There was a video showing the actual work being done which I found assuring. More

Consistently exceeding expectations, MB Midlothian is a top tier service (and sales) provider, I recommend without hesitation. top tier service (and sales) provider, I recommend without hesitation. More

Superior customer service, all needs were met, clean waiting area, length of time to complete service was normal. waiting area, length of time to complete service was normal. More

Excellent service. My service advisor kept me up to date on the progress of my vehicle. My service advisor kept me up to date on the progress of my vehicle. More

I brought my car in for as A service. My service advisor, Cheyne was very polite and efficient. He explained the entire process. Within minutes my clean loaner was ready. Cheyne txt me th My service advisor, Cheyne was very polite and efficient. He explained the entire process. Within minutes my clean loaner was ready. Cheyne txt me throughout the day and kept me updated along the way! The entire process was seamless! More

I will complete the survey in one week. I want to see how things are. I want to see how things are. More

This was my first visit for service at the Midlothian location. I normally use the West Broad St location for service but due to a network outage condition I was sent to MB of Midlothian for a software u location. I normally use the West Broad St location for service but due to a network outage condition I was sent to MB of Midlothian for a software update. Regina was very pleasant and professional getting my profile and warranty information loaded in the computer system. This software update is a lengthy time intense process taking 2 hours plus to complete. Regina kept me informed multiple times during the update. More

Didn’t like that you only got 75 miles on the Rent-A-Car a day in my own car I put at least 100 miles a day on a day in my own car I put at least 100 miles a day on More

My service advisor Cheyne Hoke and the team at the service department was great. I will continue to use Mercedes of Midlothian. service department was great. I will continue to use Mercedes of Midlothian. More