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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,184 Reviews

1,184 Reviews of Mercedes-Benz of Midlothian - Service Center

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July 11, 2025

Very solid service department. The appointment for service was easy, they did a great job quickly. More

by RANDYC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Nicole is very professional and knowledgeable. She takes the time to explain details about my service. I can count on receiving a text or phone call to update the service. Having my car washed is More

by Ray Bigam-2008 Corvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

I appreciate your help with the aeras that I listed. You were also very prompt with service. More

by MONICAMILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
July 10, 2025

Nichole and Ryan were great and very helpful . they both went above and beyond to help me . More

by TThrift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Straight forward service with clear pricing and a quick turn around. No up sells and free coffee. More

by ari8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Regina was helpful. Know she’s busy and cannot accept every call she was extremely helpful when she was on the call. More

by CHADTOLIVER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Das beste in VA- world class service that is more in line with MBGroup AG than MBUSA More

by JQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The head of service
July 07, 2025

The customer service team is very helpful and they go out of their way to help me out. This is the first time at this dealership. I liked it so much that I moved my service to this dealership from West Broa More

by NORMISJACK62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Great customer service! We were able to get in and get out very quickly. Awesome experience!!! More

by Shawn & Maxine W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Excellent service with Scott Lambert. Julie at the customer checkout desk always has a friendly smile and kind word. Service department on point with repairs and preventive maintenance. C More

by DURBAN8R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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