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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,108 Reviews

1,108 Reviews of Mercedes-Benz of Midlothian - Service Center

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May 27, 2025

Very professional and accommodating. Am happy with the results of repair and with the level of service. More

by BUBBA76CCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

They usually do a good job. But right now the wiper blade on the driver side leaves a dirty spot on the window. Should I bring it in or call? More

by MARGARETSARSFIELD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

The dealership is very attentive, professional and knowledgeable about any all aspects of of their vehicles. More

by dcrawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Trimmer
May 26, 2025

From my purchase over 2 years ago to servicing, I am very pleased. Ragina is excellent, professional, and very helpful as my service coordinator. All work done has been scheduled maintenance which makes me v More

by Tammie H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

I don’t understand why the dealership charge extra from the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. More

by RN97md29
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Ragina was such a professional service advisor. All my questions addressed, all my concerns laid to rest. One of the better experiences I’ve had at a dealership. Thank you. More

by Coley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Regina at the Midlothian Mercedes Benz service is the best. She takes personal interest in ensuring car is taken care of. Good communication skills and most importantly ensures any issue is taken care o More

by PMANAKTALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Mercedes Benz of Midlothian is awesome. I have had great experiences with them for the past 10 years. More

by MRST57
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Excellent, as always! Alan was gracious and efficient getting me checked in, service desk personnel were as well. More

by Mb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Uppn collection of vehicle, as arranged, it had not been communicated internally with other departments who had no knowledge the car was ready. While the fault does seem to be addressed, a breakdown of both More

by Christopher Lennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyne Hoke
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