Mercedes-Benz of Midlothian - Service Center

Great Communication I wan to commend Ron and Scott at Mercedes Midlothian for turning a potential lemon problem into Lemonade. We had several issues with Sprinter be I wan to commend Ron and Scott at Mercedes Midlothian for turning a potential lemon problem into Lemonade. We had several issues with Sprinter because of dealing with several folks not affiliated with McGeorge., One call to Ron Shaban anxiety and problem solved. Big thanks to Scott at Midlothian for informing me every step of the way. Simply they Promised and Delivered. More

Outstanding Ryan was his usual outstanding self providing me with the service I have come to expect from him. Ryan has been taking care of me since I purchased my Ryan was his usual outstanding self providing me with the service I have come to expect from him. Ryan has been taking care of me since I purchased my E350 in 2010 and he has been the best. More

Exceptional Dealership After having purchased 15 cars from the truly excellent Team at this Dealership, I would not consider any other way to acquire and/or service an autom After having purchased 15 cars from the truly excellent Team at this Dealership, I would not consider any other way to acquire and/or service an automobile. Bill and Ron are honorable gentlemen with a strong level of integrity, and Ryan McClay and his Service Team have consistently delivered truly exceptional Service. More

Pack A Lunch After surviving three plus hours, I came home to find that most of what I went to visit them for was not done, even after paying them. My engine light After surviving three plus hours, I came home to find that most of what I went to visit them for was not done, even after paying them. My engine light is still coming on without anyone coming to me and personally telling me why it was on and how they were going to remedy it. I find the bill with explanations not easy to comprehend, with technical jargon. I just expected more from a major dealership More

Excellent Service I have been a customer for over 20 years and service has always exceeded my expectations...I would like to Thank Mr. Shaban and his professional staff I have been a customer for over 20 years and service has always exceeded my expectations...I would like to Thank Mr. Shaban and his professional staff for a job well done. John M. Snow Sr. More

Great service , they are always on time. I always take my car to Scott, he always provides excellent service. The prepaid service is great as well! , they are always on time. I always take my car to Scott, he always provides excellent service. The prepaid service is great as well! More

Scott was awesome and very helpful throughout my service exp It was very convenient for ne and done in timely fashion. I would surely recommend your service department in the future and will be sure to use you a It was very convenient for ne and done in timely fashion. I would surely recommend your service department in the future and will be sure to use you again when in the area. More

Went the ectra mile The service department was closing as I pulled in with a nail in my tire. I am sure they wanted out as this was a start to a long weekend. But they The service department was closing as I pulled in with a nail in my tire. I am sure they wanted out as this was a start to a long weekend. But they stayed and plugged my tire and got me going. They never tried to delay or make me feel like an inconvenience. Thanks to front and back of house in the service department! More

Service I always bring my vehicle in for service at this location. I always deal with Ryan because he is so pleasant to deal with. He also provides me a loan I always bring my vehicle in for service at this location. I always deal with Ryan because he is so pleasant to deal with. He also provides me a loaner of one of the newest vehicles which is also very exciting and awesome customer service. More

Excellent service Recently I had new garage door opener installed. Sheri came to my house and programmed the openers, picked up my car for service and returned it to m Recently I had new garage door opener installed. Sheri came to my house and programmed the openers, picked up my car for service and returned it to me as promised. I am a new Mercedes owner and I appreciate the personal service. More