Mercedes-Benz of Midlothian - Service Center

This dealership makes servicing my Mercedes a first class experience and I recognize their wonderful hospitality. experience and I recognize their wonderful hospitality. More

Ragina Fitz was very helpful with the whole process, she has exelent customer services skills. has exelent customer services skills. More

Excellent service, professional and courteous staff. Seeing a video of the mechanic working on my car was amazing. Scott Lambert is a knowledgeable professional whom I trust implicitly to handle servi Seeing a video of the mechanic working on my car was amazing. Scott Lambert is a knowledgeable professional whom I trust implicitly to handle service on my vehicle. MB is very fortunate to have him on their staff. 5 stars to Scott and the mechanic who worked on my vehicle. More

I have used the Midlothian Mercedes Benz location for the last 10 plus years. They are quick to get you in and out. They are able to give you a loaner vehicle so you don't have to be inconvenienced by gettin last 10 plus years. They are quick to get you in and out. They are able to give you a loaner vehicle so you don't have to be inconvenienced by getting someone to pick you up. The parts department is great to work with as well. More

I especially want tho thank my service advisor Cheyne for all his efforts. I feel he cared about me as a customer and went above & beyond to ensure I got the proper attention & service. all his efforts. I feel he cared about me as a customer and went above & beyond to ensure I got the proper attention & service. More

I had a fantastic experience. Scott Lambert was incredibly helpful and transparent throughout the entire process. Scott Lambert was incredibly helpful and transparent throughout the entire process. More

Awesome job of getting me in and done quickly. Regina was amazing and very knowledgeable. Regina was amazing and very knowledgeable. More

This review has nothing to do with Nicole or Alan, our service reps, they are great. The parking lot at this dealership is ridiculously packed and there’s nowhere to park. Staff drives through the parking service reps, they are great. The parking lot at this dealership is ridiculously packed and there’s nowhere to park. Staff drives through the parking lot way too fast. I feel nervous every time I am on this lot. We brought two cars there this week and although we had an appointment for both cars, the first car wasn’t even looked at the day I brought it in. I had to return and get a loaner car. More

I have been receiving service from the Midlothian dealership for over nine years. They have always been extremely courteous, professional, and helpful, ensuring that I receive quality care. dealership for over nine years. They have always been extremely courteous, professional, and helpful, ensuring that I receive quality care. More

Quick service was provided, problem was found and video sent for my review. My service provider took care of the dynamic settings, parking camera, an car buttons. sent for my review. My service provider took care of the dynamic settings, parking camera, an car buttons. More