Mercedes-Benz of Midlothian - Service Center

My experience was not good, my service advisor was not attentive too updating me nor , did the person present themselves at the pickup of my vehicle which had been at the dealer for over 2 months . My car attentive too updating me nor , did the person present themselves at the pickup of my vehicle which had been at the dealer for over 2 months . My car was not washed nor did the scope of the problem went over with me or explained.Just here’s your keys . I am with someone , I don’t have time for you . The person I am with is more important was the overall attitude. At this point , I won’t be leasing or buying another Mercedes from this establishment. I will be taking my business elsewhere. More

When buying a car or having one serviced the people at Mercedes of Midlothian are always prompt and courteous Mercedes of Midlothian are always prompt and courteous More

The process was smooth and efficient. The salesman went out of his way to help me at every step. The salesman went out of his way to help me at every step. More

The people was pleasant and very helpful the dealership atmosphere w very calm the service was excellent I enjoyed having my vehicle service there atmosphere w very calm the service was excellent I enjoyed having my vehicle service there More

Nicole is such a great service advisor, she has always gone the extra mile for us when we drop off our suv. Any problems we may experience, she is sure to check out and solve along with great communicatio gone the extra mile for us when we drop off our suv. Any problems we may experience, she is sure to check out and solve along with great communication throughout. More

Scott is the best of my service. He’s always on top of my maintenance. He’s always on top of my maintenance. More

The staff here is beyond accommodating and helpful. They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank you. More

Excellent service. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received. More

I have never had any trouble getting service. I usually see Scott who is friendly and very helpful. I usually see Scott who is friendly and very helpful. More

Scott and Tink took great care to make certain they knew everything I needed and that I was satisfied with their service. Very professional and courteous. everything I needed and that I was satisfied with their service. Very professional and courteous. More