Mercedes-Benz of Midlothian - Service Center

Ragina offered quality customer service from the beginning of the service appointment until completion. She facilitated an accurate diagnosis of the issue and kept me informed throughout the servic beginning of the service appointment until completion. She facilitated an accurate diagnosis of the issue and kept me informed throughout the service. She was very professional, supportive, and accommodating. I’m very pleased with my experience. More

Not worth my time to talk about it, let’s just say Mercedes lost another customer Mercedes lost another customer More

Brought car in to assess expense of fixing automatic doors and windows. Task was done in a timely manner doors and windows. Task was done in a timely manner More

Mercedes-Benz of Midlothian is fantastic. They are always responsive, professional and provide a great customer experience! They are always responsive, professional and provide a great customer experience! More

Excellent communication and promptness in servicing my E350. Service may cost more than at independent shops but I know they do everything correctly here. E350. Service may cost more than at independent shops but I know they do everything correctly here. More

I love the way that the Mercedes handle my service is very much . It is the place that I always bring my cartoon for service very much . It is the place that I always bring my cartoon for service More

I've always had really good experiences when I take my car in. Scott is knowledgeable and always happy to help. car in. Scott is knowledgeable and always happy to help. More

They didn’t wash and vacuum my car, hope they call me to do that. do that. More

I’m very happy to drop off my car at the dealer and did good job on my Van thanks for all the time for Nice work. good job on my Van thanks for all the time for Nice work. More

My service advisor Scott Lambert was great. He explained from the beginning what services were covered with my appointment, total cost of the service, and kept me in the loop with videos too. I He explained from the beginning what services were covered with my appointment, total cost of the service, and kept me in the loop with videos too. I would go back. Be mindful of the 3% charge if you use a credit card though. The signs are very well placed at the dealership, but I didn't realize that until I got there. More