Back

Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,076 Reviews

1,076 Reviews of Mercedes-Benz of Midlothian - Service Center

Sort by
December 21, 2024

Regina did an excellent job with keeping me informed every step of the way. I would recommend my friends to purchase a Mercedes from the Midlothian Dealership. More

by jeanrobert34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Very pleased with the service I received from this dealership. Professional and friendly staff as soon as I entered the building. More

by FWWDJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hoke, Cheyne
December 21, 2024

The service, as usual, was great. Turned vehicle in at approx 9am. tail light error was checked and circuits that needed correcting was completed. Car was available for pickup by 1:30 More

by jjgriffi501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

My experience was terrific, my service advisor Scott was extremely knowledgeable and helpful. I was in and out with a loaner car in a short time. More

by DKHOUCHINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

One little thing will prevent me from using your again. Call me if you care. More

by WM.DEAN.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Service was done on the vehicle. Also inspection. Everything is good. It took a little longer than expected a little over 2 hours. And the car was not washed. I believe the car More

by WARRENR703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Everything was smooth, easy and efficient. Every question was answered and all time lines were met. More

by SDAVIS0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Ragina kept me informed- pleased with the service, but sorry not to get the car wash. More

by annwatson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Service is good. Usually my car gets cleaned up but this time they either stopped doing it or skipped it. More

by BOBLEFFEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Mercedes-Benz of Midlothian responds so quickly to issues with my car. It is so easy to get in and my issue(s) resolved. I love the video provided of my car in the shop. More

by SARUM5KRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
24
...