Mercedes-Benz of Midlothian - Service Center

Ragina Fitz went above and beyond throughout the entire process. She was consistently polite, thorough, and took the time to clearly explain every detail along with all available options. Thanks to her exc process. She was consistently polite, thorough, and took the time to clearly explain every detail along with all available options. Thanks to her exceptional service, our experience at the Mercedes dealership was truly outstanding—something that’s not easy to come by. More

Very pleased with service. Scott is amazing to work with very professional and makes sure myself and car are taking care of always providing updates while it’s in the shop. Scott is amazing to work with very professional and makes sure myself and car are taking care of always providing updates while it’s in the shop. More

Mercedes-Benz of Midlothian is nice, friendly, and the epitome of what customer service should be! epitome of what customer service should be! More

Cheyne Hoke always provides great service . Keeps me informed on status and gets my service done in a timely manner Keeps me informed on status and gets my service done in a timely manner More

The service was impeccable. Ragina very thoughtful and knows how to treat her customers. It shows she loves her job! Ragina very thoughtful and knows how to treat her customers. It shows she loves her job! More

Got in easily. ..was helped quickly...everything was explained clearly...my loaner was ready and I was on my way. As always the service and repairs were done proper ..was helped quickly...everything was explained clearly...my loaner was ready and I was on my way. As always the service and repairs were done properly. Did not recommend unnecessary service but did explain what I needed to look out for and what anticipated at the next service. Also accepted my money off coupons. More

Cheyne's interpersonal skills are terrific. Very pleased with the service I received. Definitely want to work with him again. Very pleased with the service I received. Definitely want to work with him again. More

I can’t say enough positive things about our experience with Frank. He was informative, patient and kind as my Mom and I navigated her car purchase! with Frank. He was informative, patient and kind as my Mom and I navigated her car purchase! More

All around great service from sales to service! I have purchased 3 vehicles from this dealership through the years and would not think about going anywhere else. I have purchased 3 vehicles from this dealership through the years and would not think about going anywhere else. More

Scott in the service department is the best! Always provides excellent customer service. I drive an hour round-trip out of the way just to go to Mercedes of Midlothian for all my service. T Always provides excellent customer service. I drive an hour round-trip out of the way just to go to Mercedes of Midlothian for all my service. The sales department is awesome too! Ryan, Wil, Chris, and Ben are very attentive and go the extra mile any time we buy a new Mercedes from them. This is the only dealership we go to when buying new. More