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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,056 Reviews

1,056 Reviews of Mercedes-Benz of Midlothian - Service Center

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April 25, 2025

Great dealership very thorough with diagnostic. Great customer service Nicole is the best service advisor. I love the video they sent to email concerning my Mercedes Benz More

by S.SAUNDERS124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Service specialist was very easy to work with and communicated well while my vehicle was being serviced. More

by JAYGOTG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tink
April 25, 2025

Good service overall through the years. Fair and honest on what is recommended and needed for maintaining the vehicle. More

by CWEJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyene
April 25, 2025

Always great service at Midlothian Mercedes. Just had both our cars serviced 1 for inspection and service and the just for service. More

by TTAMST29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

I Scheduled a simple State Inspection, and received a rejection sticker because the service guy stated one of my fog lights was not working properly ($95) and the signal light on the driver mirror was no More

by Sunflower
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Excellent service and kept me informed as to the problem and progess.process. everyone courteous and friendly. More

by Cjgallag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

I love taking my Mercedes to the midlothian location. The staff here is very nice and exceptional!!! More

by Danisha0322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne
April 24, 2025

Awesome customer service as usual. Cheyne is a rockstar, it's so nice to have a dealer service department that communicates to the customer the way they do. More

by TDAVIS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
April 24, 2025

Cheyene was my service rep and his knowledge & service was first class. Would highly recommend him. More

by nasrmsses2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyene
April 24, 2025

Derive beyond expectations, Will always go here for any services needed , the attentiveness to details is awesome More

by doreg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.