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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,184 Reviews

1,184 Reviews of Mercedes-Benz of Midlothian - Service Center

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January 11, 2025

Shane Hoke’s personal service and attention to details gets high marks from me. Thank you. More

by JPOLIVA208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Comvalius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hoke
January 11, 2025

Understood my issues with the car immediately. Promptly scheduled repairs, and followed thru with after-service phone call. More

by 46.outer-boss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Regina Fitz was very professional she was very helpful and she answered all my questions concerning my vehicle. More

by MAE.WALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Alan was terrific the wait time was so amazing as a disabled man with 2 dogs this made my life so much easier . Allan as very pleasant and personal and he explained to me what was done and needed and More

by dogsupplies54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

My service Alan Mansfield was the best! Too early to tell about the work performed on my ML550. More

by snowworks1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Great video communication of services needed. The staff were very nice and approachable. Excellent service recovery. More

by TIH2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

The most pleasant service visit yet at Midlothian Mercedes. Nicole was both pleasant and informative. I was looking at alternatives for service in the future - no more. More

by deeremanuk
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
January 07, 2025

I didn't expect the level of device and competency as it was a bad weather day, Ragina was very capable. More

by PYPESUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

The service I receive is outstanding thanks to Scott Lambert. He is always responsive and efficient and respects my time and always wants to make sure I receive exceptional service. He goes above and b More

by KMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Everyone is this dealership is friendly and courteous. Great service from Scott Lambert and Scott Bruington!!!!!!! More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bruington
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