Mercedes-Benz of Midlothian - Service Center
Midlothian, VA
1,184 Reviews of Mercedes-Benz of Midlothian - Service Center
Shane Hoke’s personal service and attention to details gets high marks from me. Thank you. gets high marks from me. Thank you. More
Understood my issues with the car immediately. Promptly scheduled repairs, and followed thru with after-service phone call. Promptly scheduled repairs, and followed thru with after-service phone call. More
Regina Fitz was very professional she was very helpful and she answered all my questions concerning my vehicle. and she answered all my questions concerning my vehicle. More
Alan was terrific the wait time was so amazing as a disabled man with 2 dogs this made my life so much easier . Allan as very pleasant and personal and he explained to me what was done and needed and disabled man with 2 dogs this made my life so much easier . Allan as very pleasant and personal and he explained to me what was done and needed and the different requirements between California and Virginia re car licensing and registration certifications which I was not aware of . The facility was clean with convenient for me a great experience overall . More
My service Alan Mansfield was the best! Too early to tell about the work performed on my ML550. Too early to tell about the work performed on my ML550. More
Great video communication of services needed. The staff were very nice and approachable. Excellent service recovery. The staff were very nice and approachable. Excellent service recovery. More
The most pleasant service visit yet at Midlothian Mercedes. Nicole was both pleasant and informative. I was looking at alternatives for service in the future - no more. Mercedes. Nicole was both pleasant and informative. I was looking at alternatives for service in the future - no more. More
I didn't expect the level of device and competency as it was a bad weather day, Ragina was very capable. was a bad weather day, Ragina was very capable. More
The service I receive is outstanding thanks to Scott Lambert. He is always responsive and efficient and respects my time and always wants to make sure I receive exceptional service. He goes above and b Lambert. He is always responsive and efficient and respects my time and always wants to make sure I receive exceptional service. He goes above and beyond to make sure that everything is smooth and done correctly. I have already reached out to him about getting another vehicle because of how happy I am with his service. More
Everyone is this dealership is friendly and courteous. Great service from Scott Lambert and Scott Bruington!!!!!!! Great service from Scott Lambert and Scott Bruington!!!!!!! More