Mercedes-Benz of Midlothian - Service Center

I have already replied to a survey regarding a $275 analytics charge that was supposed to be deleted from my invoice (I was even given a new invoice) but the full charge was still applied to my bank ca analytics charge that was supposed to be deleted from my invoice (I was even given a new invoice) but the full charge was still applied to my bank card and has not been credited back to my account although its been 3 weeks. I left a message for the cashier and have not heard anything. More

They did a great job and worked me to get a fair price and was able to get the work done a day earlier. and was able to get the work done a day earlier. More

Kudos to Scott Lambert and the service department for great work and attention to details during my recent visit at the Midlothian location! great work and attention to details during my recent visit at the Midlothian location! More

Excellent cooperation in getting my car repaired midway on my trip between FL and NJ. Car was towed in late a night and fixed first thing in the morning. on my trip between FL and NJ. Car was towed in late a night and fixed first thing in the morning. More

They were a great help to me after getting stuck with locked emergency breaks. They got me repaired and in the road by 11am after having the car towed in overnight. Everyone was VERY HELPFUL. locked emergency breaks. They got me repaired and in the road by 11am after having the car towed in overnight. Everyone was VERY HELPFUL. More

Everything is and was top notch but I don’t know some how this is close to 15th review I been ask by Mercedes service related and I didn’t mind to do one but after that it’s really annoying Please stop sen this is close to 15th review I been ask by Mercedes service related and I didn’t mind to do one but after that it’s really annoying Please stop sending same reviews request more than one time Hope you understand my irritation Thank you More

Customer service is good. Mechanics do not clean up well after working on the car. My floor mats were a greasy mess when I picked up my car. Not happy about that Mechanics do not clean up well after working on the car. My floor mats were a greasy mess when I picked up my car. Not happy about that More

The work was done, professional and on time, I left the service manager a message to contact me or email me, but I haven’t heard from him in a couple of days other than that everything else was great. service manager a message to contact me or email me, but I haven’t heard from him in a couple of days other than that everything else was great. More

Great job assisting us with getting our vehicle back on track! Thanks for your understanding and help with meeting our goal. Excellent service!! track! Thanks for your understanding and help with meeting our goal. Excellent service!! More

Ryan and Ragina were very responsive to getting our repair taken care of. They are always very professional and helpful. repair taken care of. They are always very professional and helpful. More