Back

Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.6
1,258 Reviews

1,258 Reviews of Mercedes-Benz of Midlothian - Service Center

Sort by
July 29, 2025

My favorite dealership for any of my family and friends to buys cars from. The inventory manager is a great guy. More

by Robert C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

nothing but positive vibes and energy, effective communication, positive feedback from techs and videos! thanks More

by NSTGTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

They did a great job tracking down the source of my problem and fixing it right. Cheyne is awesome and the staff was very helpful More

by Mvdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

We live in NC but we continue to bring our Mercedes to Midlothian Wilder is amazing! The service is top notch! Thanks More

by fennerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Overall the service went well and my service advisor kept me in the loop throughout the process. More

by Nebrido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Things have definitely changed at this dealership in the service department and NOT for the bettor !!! Been getting service on my Mercedes for a few years now and this time customer service was unacceptable More

by MBK04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

We loved the quick efficient service and the added video updates and feedback. Very helpful. More

by BRONRX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Great communication and on time service. Scott is a true professional and was super helpful in getting the work done More

by DAHBSBAKERSBUILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

They did a great job. Updated the software. Resolved all our issues with a smile More

by PBOLESTA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

I was driving by the dealership after having been to the jeep dealership to order a part. So glad I did. I drove a Mercedes home to try out & bought the next day. Was meant to be More

by SUSANCONSULT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...