Mercedes-Benz of Midlothian - Service Center

Nicole did a great job looking into options for the repair of my vehicle including warranty coverage and payment options I highly recommend her and the dealership for your car maintenance repair of my vehicle including warranty coverage and payment options I highly recommend her and the dealership for your car maintenance More

Very friendly staff, knowledgeable and my service advisor Scott keeps me coming back. Very helpful! Scott keeps me coming back. Very helpful! More

Great job keeping me informed every step of the way ! Nicole was great she did a great job explaining all of the services and prices to me . Nicole was great she did a great job explaining all of the services and prices to me . More

Work was done on time and the car was cleaned. I was informed of work that needed to be done. A I was informed of work that needed to be done. A More

Service was exceptional at best. Regina communicated with me every step of the way until service was completed. Regina communicated with me every step of the way until service was completed. More

This is THE BEST service center I have ever dealt with! Ragina was my service advisor and was so amazing. She is kind, knowledgeable, and patient. Ragina was my service advisor and was so amazing. She is kind, knowledgeable, and patient. More

Had the car on time as promised. Furnished a ride for me to pick up car. Very friendly. Furnished a ride for me to pick up car. Very friendly. More

The service received was excellent and the customer service representative was very accommodating. Thank you. service representative was very accommodating. Thank you. More

Was pleased with the appointment process, check in process, worked done. I didn’t feel that I got full detail of work to be done for the cost. And finally was surprised that there is a surcharge if yo process, worked done. I didn’t feel that I got full detail of work to be done for the cost. And finally was surprised that there is a surcharge if you pay with credit card. More

Ragina offered quality customer service from the beginning of the service appointment until completion. She facilitated an accurate diagnosis of the issue and kept me informed throughout the servic beginning of the service appointment until completion. She facilitated an accurate diagnosis of the issue and kept me informed throughout the service. She was very professional, supportive, and accommodating. I’m very pleased with my experience. More