Mercedes-Benz of Midlothian - Service Center

Excellent service! Everything done in a timely matter, Great customer service from whole auto servicing team!! Thank you again Everything done in a timely matter, Great customer service from whole auto servicing team!! Thank you again More

Overall a wonderful experience Regina was great to work with and the service was completed quickly! with and the service was completed quickly! More

Poor communication - had my car for a whole day and i had to call 3 times to get a response. Kept it a whole second day due to 'crazy day' to get the 2nd row seat unlocked and figure out a squeaky noise. W to call 3 times to get a response. Kept it a whole second day due to 'crazy day' to get the 2nd row seat unlocked and figure out a squeaky noise. Was not told about loaner option. Will not go again - this was my first visit with my brand new car. More

Easy to access location. Friendly, professional, and helpful staff. Well kept and spacious waiting area. Friendly, professional, and helpful staff. Well kept and spacious waiting area. More

As a customer for over ten years, my recent experience was frankly tested. But I am grateful for the support I received from the service manager, Wilder, who went above and beyond in managing a complex, c was frankly tested. But I am grateful for the support I received from the service manager, Wilder, who went above and beyond in managing a complex, costly, and yet required repair. I will continue to be a customer for years to come, I have total trust in the experience of this shop at Midlo. More

This dealer needs a tech person that will have the patience and take the time to show owners how to use everything on the car.. Saying "Hey Mercedes" doesn't cut it. Hey Mercedes always says "I can, patience and take the time to show owners how to use everything on the car.. Saying "Hey Mercedes" doesn't cut it. Hey Mercedes always says "I can,t help you with that". More

Got my van in and out fixed the problem fair price and great customer service great customer service More

Excellent customer service and customer Retention Highly recommend this dealership Visit their showroom … you will witness Excellent customer care Highly recommend this dealership Visit their showroom … you will witness Excellent customer care More

First time using Midlothian and I was very pleased with Ramona and the service techs. All very knowledgeable Ramona and the service techs. All very knowledgeable More