Mercedes-Benz of Midlothian - Service Center

It was very good good work thank you all for the work God bless you all bless you all More

Scott gets the work done on time and trouble free Always that he and his associates will get the work done riright and on time that he and his associates will get the work done riright and on time More

I brought my car in for scheduled maintenance and had an appointment. Unfortunately it took nearly two days for the service to be performed and no one informed me that my car would not be ready by the end o appointment. Unfortunately it took nearly two days for the service to be performed and no one informed me that my car would not be ready by the end of the first day. More

I have been a customer of Mercedes Benz of Midlothian for almost 15 years. I have nothing but respect and appreciation for the people who work in sales as well as service. The staff goes above and beyond to almost 15 years. I have nothing but respect and appreciation for the people who work in sales as well as service. The staff goes above and beyond to ensure a quality experience. More

The service manager did a great job of explaining what was wrong with my vehicle once I was able to talk with him. However, it took two days to get the results from the diagnostics code and it required me was wrong with my vehicle once I was able to talk with him. However, it took two days to get the results from the diagnostics code and it required me calling the dealership several times to get information. I guess they were busy, which is a good sign. Also, picking up my vehicle was a bit confusing. I was waiting out front for it and after a few minutes I went to look for it. I found it just around the corner, running, and no one in it. So I got in and drove off, which anyone could have done. There wasn't any clear hand-off to me. More

Great service advisors, good customer service, ensures customers are satisfied with service, first class organization. customers are satisfied with service, first class organization. More

Excellent Service was done By tecnition & service team everything done perfectly I was very satisfied everything done perfectly I was very satisfied More

They make me feel like I’m the most important customer, very accommodating, satisfaction is guaranteed very accommodating, satisfaction is guaranteed More

I always have a great experience at a Mercedes Midlothian. Top notch service and customer care. Midlothian. Top notch service and customer care. More

My first time at the dealer. We also have a GLS 450 that I will get serviced there next time. We also have a GLS 450 that I will get serviced there next time. More