Back

Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,061 Reviews

1,061 Reviews of Mercedes-Benz of Midlothian - Service Center

Sort by
June 13, 2024

Ken was very professional and courteous he kept me informed every step of the way. More

by TAYLORCWT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
June 12, 2024

Rick Nelson is friendly and knowledgeable. He did extra work for unpaid insurance balance. I will definitely be using his service again in the future. More

by YONGSHINPARK
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
June 12, 2024

Wonderful experience from beginning to end with both sales & service! Keep up the great work Mercedes of Midlothian! More

by S. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Cates (Sales); Scott Lambert (Service)
June 11, 2024

Service personnel were good. But the price charged for service was much higher than any other dealer I had ever been to. The cost was not worth the work done. More

by gingermeig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Lambert
June 11, 2024

Rick Nelson was a fantastic service advisor! He worked with us to get the best outcome for our situation and kept me laughing along the way More

by KRMCC1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
June 10, 2024

Great experience overall. Service was excellent and would recommend taking your mercedes to Mercedes of Midlothian anytime. More

by FOURBRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bruington
June 09, 2024

Work done quickly and well. Staff very professional. The only negative note was the casher’s attitude when we checked out. Very poor as if you guys do not want to continue with More

by RUSHMERE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Professional services from beginning to end. The work performed was great just hoping it lasts. More

by bhinestimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
June 08, 2024

Service dept. is great. Always have vehicle ready and work done correctly. I usually drop off the previous night and they call next day when ready. More

by harrysisk51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

This dealer provided exceptional service. Regina also went the extra mile to assist with connecting my new phone to my old far. All in all, I had a great experience. More

by MSANGE1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
47
...