Mercedes-Benz of Midlothian - Service Center
Midlothian, VA
1,061 Reviews of Mercedes-Benz of Midlothian - Service Center
Rick Nelson is friendly and knowledgeable. He did extra work for unpaid insurance balance. I will definitely be using his service again in the future. He did extra work for unpaid insurance balance. I will definitely be using his service again in the future. More
Service personnel were good. But the price charged for service was much higher than any other dealer I had ever been to. The cost was not worth the work done. But the price charged for service was much higher than any other dealer I had ever been to. The cost was not worth the work done. More
Rick Nelson was a fantastic service advisor! He worked with us to get the best outcome for our situation and kept me laughing along the way He worked with us to get the best outcome for our situation and kept me laughing along the way More
Great experience overall. Service was excellent and would recommend taking your mercedes to Mercedes of Midlothian anytime. Service was excellent and would recommend taking your mercedes to Mercedes of Midlothian anytime. More
Work done quickly and well. Staff very professional. The only negative note was the casher’s attitude when we checked out. Very poor as if you guys do not want to continue with Staff very professional. The only negative note was the casher’s attitude when we checked out. Very poor as if you guys do not want to continue with our business after buying two cars there. Good luck in the future! More
Service dept. is great. Always have vehicle ready and work done correctly. I usually drop off the previous night and they call next day when ready. is great. Always have vehicle ready and work done correctly. I usually drop off the previous night and they call next day when ready. More
This dealer provided exceptional service. Regina also went the extra mile to assist with connecting my new phone to my old far. All in all, I had a great experience. Regina also went the extra mile to assist with connecting my new phone to my old far. All in all, I had a great experience. More