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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,062 Reviews

1,062 Reviews of Mercedes-Benz of Midlothian - Service Center

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June 03, 2024

They alway take good care of their customers. The employees are always so friendly. It great going there. More

by jamie26133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Regina was very attentive to getting our repairs scheduled and completed quickly. Service was great. More

by GHAN.DESAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
June 01, 2024

The personnel staff was very polite, handled my situation with efficiently and I didn’t have to wait too long! Thank you More

by collinswilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Service department is dishonest. We had a quote of $13k that once we declared we were going somewhere else. Became $3k More

by mchaney3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilder Hickman
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Regina was a breath of fresh air, very professional. She knew her stuff I will return More

by JEROME.JEROME.BLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginia
June 01, 2024

We consistently receive fast and honest service and are grateful for the timely updates when our Mercedes chassis motorhome is in for routine service. More

by SRAELANCASTER
Recommend Dealer
Yes
Employees Worked With
Alan
June 01, 2024

I have had a few vehicle served with this dealership and the service is always good. More

by anelsonsr9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Wadsworth
June 01, 2024

Will Turner was great to work with during our transaction. He was fair, respectful and very professional. More

by almad17
Recommend Dealer
Yes
Employees Worked With
Will Turner
May 31, 2024

Great overall experience at the service department. Will absolutely visit again when needed. Thank you. More

by JAYWOODFIN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Friendly atmosphere. ...with knowledgeable attendants, also limited waiting time..it is always a pleasure to visit Mercedes Midlothian..thank you.. More

by carljmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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