Mercedes-Benz of Midlothian - Service Center
Midlothian, VA
1,264 Reviews of Mercedes-Benz of Midlothian - Service Center
Overall the service went well and my service advisor kept me in the loop throughout the process. me in the loop throughout the process. More
Things have definitely changed at this dealership in the service department and NOT for the bettor !!! Been getting service on my Mercedes for a few years now and this time customer service was unacceptable service department and NOT for the bettor !!! Been getting service on my Mercedes for a few years now and this time customer service was unacceptable and awful !!! Will reconsider coming back. More
We loved the quick efficient service and the added video updates and feedback. Very helpful. updates and feedback. Very helpful. More
Great communication and on time service. Scott is a true professional and was super helpful in getting the work done Scott is a true professional and was super helpful in getting the work done More
They did a great job. Updated the software. Resolved all our issues with a smile Updated the software. Resolved all our issues with a smile More
I was driving by the dealership after having been to the jeep dealership to order a part. So glad I did. I drove a Mercedes home to try out & bought the next day. Was meant to be jeep dealership to order a part. So glad I did. I drove a Mercedes home to try out & bought the next day. Was meant to be More
Nicole kept us up to date on progress. The service was well completed well and timely. The service was well completed well and timely. More
I dealt with the service manager (Mr Hickman). He was known and professional. My vehicle was repaired properly and completed on schedule He was known and professional. My vehicle was repaired properly and completed on schedule More
The service I receive on July 7 was quick and excellent. I like the idea that I can see it on video throughout the inspection.. I like the idea that I can see it on video throughout the inspection.. More
Scott Lambert great to work with when service needed. Everyone at the dealership courteous and professional. Everyone at the dealership courteous and professional. More